Office Associate II - Mountain View Correctional Facility

Office Associate II – Mountain View Correctional Facility

Pay Grade 13: $42,307.20 - $58,489.60 (Includes $2.00/hour Correctional Career Stipend, $0.60/hour Institutional Stipend and 2.25% Salary Adjustment)

Job Class Code: 6542    

04100.1867             

Open: June 23, 2025

Close: July 08, 2025

Maine Department of Corrections (MDOC) is destigmatizing corrections for the betterment of all Maine communities. Through the ‘Maine Model of Corrections, we promote the safety of our staff and residents while reducing barriers to meaningful rehabilitative opportunities. We facilitate restorative justice practices that equip justice-involved residents and clients with the skills they need to become contributing members of society upon release, including treatment, education, and job training.

The Department of Corrections is accepting applications for an Office Associate II position at the Mountain View Correctional Facility in Charleston, Maine. This position is open to current Maine DOC employees and all outside applicants.

JOB DESCRIPTION

This position provides office and administrative support to Mountain View Correctional Facility. This job family is distinguished by its contributory role in meeting operational, production, and/or processing needs.  This is office and administrative support work performing complex, varied office support tasks often requiring established skill sets which include a solid knowledge of modern office practices and office equipment necessary to perform divergent clerical functions. Work is performed under general supervision.

TYPICAL DUTIES

• Comply with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.


• Create and use varied correspondence formats and compose standard business correspondence.


• Create basic graphics/illustration/publication work to produce informational materials including maps, charts, and graphs involving drafting, formatting, illustrating, lettering, and manipulating text and graphics in electronic and written form.


• Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables, and/or maps.


• Post to, amend, and/or update web pages using established content and knowledge of modern office software.


• Examine documents/information, determine facts, detect errors and irregularities, and act as authorized


• Receives, signs for, and delivers accountable mail (express, registered, certified, and insured) to maintain accountability and control.


• Collects, packs, and labels printed materials to prepare materials for delivery.


• Inputs, arranges, codes, transcribes, corrects, and/or posts standard forms and free-form data for data entry.


• Organizes, records, and maintains computerized and/or manual files.


• Query for data via telephone, computer, and/or written/oral communication.


• Explain, inform, and/or initiate calls on routine matters.


• Refer non-routine inquiries to appropriate resource.


• May lead the work and provide guidance to co-workers on a project or intermittent basis to improve worker skills and maintain flow of work.

REQUIREMENTS

• Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work.


• Knowledge of information distribution using the internet.


• Knowledge of the principles and practices of informational presentations.


• An ability to create and use varied correspondence formats and compose standard business correspondence.


• Ability to prepare standard reports.


• Ability to develop and use computerized formats and/or graphics.


• Knowledge of customer service methods and techniques.


• Ability to communicate effectively with customers.


• Ability to determine facts, detect errors and resolve problems.


• Ability to follow oral and written instructions.


• Ability to establish and maintain effective working relationships.


• Ability to recommend and provide input on procedures and work methods.

MINIMUM QUALIFICATIONS

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.  All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.

To Apply:

· Apply Online

· Complete the online application and answer its Supplemental Questions

· Provide a Resume and Cover Letter

Pass a background check with fingerprinting Preference will be given to candidates with knowledge of statutory crime victim rights and or Criminal Justice system. A Microsoft Excel and Word skills test will be given after the interview, with a 30-minute time limit. The testing process will consist of compiling survey results and preparing the data in several presentation formats, such as Excel Charts and Microsoft Publisher pamphlets, as well as distributing mass mailings using mail merge. This position can work remotely 1 day per week.

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. For us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes a month and year for any experience listed along with the duties and responsibilities associated with each particular timeline. Any experience that was not full-time employment should be identified as such.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leaves accrual increases with years of service, and overtime-exempt employees receive personal leave.


• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,130.04 - $14,270.62 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 


• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).


• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).


•  State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

About Us

Maine Department of Corrections is destigmatizing corrections for the betterment of all Maine
communities. Through the ‘Maine Model of Corrections, we promote the safety of our staff and
residents while reducing barriers to meaningful rehabilitative opportunities. We facilitate restorative
justice practices that equip justice-involved residents and clients with the skills they need to
become contributing members of society upon release, including treatment, education, and job
training. We are committed to rebuilding lives and are searching for great team players, with a
professional attitude and well-developed integrity and ethics, to join us in this mission.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only
when they check every box in the posting. If you’re currently reading this and hesitating to apply for
that reason, we encourage you to go for it! Let us know how your lived experience and passion set
you apart.