Operations Manager

Salary :

$102,112 - 102,112 yearly

Company : On The Go Hr, Inc.

Job Type : Full Time

Remote / Work from Home

Job Description - Operations Manager

Client Summarization: Our client is a virtual practice/business in a box for doctors it delivers patients, medical coverage, Virtual workspace, EHR, E-prescribing, and Virtual telehealth visit tools and functions that enable flexibility for the patient and the providers allowing remote visits, replacing the current brick and mortar practices and throwing away the "ball and chain" that come with it. They are seeking a Operations Manager who will manage the organization’s operations. You will play a leading role in creating and overseeing organizations’ customer retention initiatives. As the Operations Manager, you will be a spirited leader and take operations to the next level. You will encourage an engaged senior management team and guard values. You will analyze data and metrics to evaluate staff performance, lead and encourage employees to maximize performance, and ensure a strong talent pipeline. You will collaborate with human resources to create and implement succession plans for key management and supervisors between various internal departments. As our Manager of Operations, you will be a successful piece of our business to ensure the quality of operations and customer service, inspire staff to give their all, expand the company’s footprint and strengthen its reputation.

Background Qualifications- Education and/or Experience:

5 to 7 years of direct operations and strategies experience or

Bachelor’s degree in business administration

SaaS/software and/or medical/healthcare background is a HUGE plus!

3 to 5 years of experience managing a small team

Proven ability to manage budgets

Proficient operational and financial acumen

Ability to make projections three years into the future

Skills Needed:

Strong ethical leadership abilities

Excellent verbal and written communication skills

Strong people skills working with a variety of clients

Outstanding organizational skills

Excellent analytical, decision-making, and problem-solving skills

Thorough understanding of practices, theories, and policies involved in business and finance

Excellent managerial and diplomacy skills

Superior verbal and written communication and interpersonal skills

Superior managerial and diplomacy skills

Essential Responsibilities:

Playing a leading role in compiling company budget and growth strategy

Executing strategies to optimize company and asset growth

Ensuring expertise and effectiveness across operating platform

Creating strategies to challenge theft and stock losses, and implementing initiatives to reduce company costs

Creating financial reports

Initiating better business practices

Ensuring adherence to key performance objectives to meet business and customer expectations

Establishes quantitative and metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement

Review, analyzes, and evaluates business procedures

Implements policies and procedures that will improve day-to-day operations

Ensures work environments are adequate and safe

Working with the Sales department, ensuring each is reaching goals set by departmental and company leadership

Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost sales in each division to achieve financial objectives

Communicates and explains new directives, policies, or procedures to managers; for changes, meets with entire operations staff to explain changes, answer questions, and maintain morale

Improve customer service and satisfaction through policy and procedural changes

Lead coordination and integration of efforts among operations, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes

Projects a positive image of the organization to employees, customers, industry, and community

Additional day-to-day tasks will be discussed during the interview process. Which will be updated on the job description once discussed.

Salary, Benefits, and Perks:

$102,112 base annual salary; 80/20 OTE + BONUS + $81,689.60 @80 (OTE pays according to meeting KPIs first payday of month 3 and all paydays that follow. BONUSES are paid quarterly/annually)

1099 Contract with the possibility of W2 employment after 90-day review

Fully Remote, must be US Citizen; No relocation necessary

This opportunity is for someone looking to work for a small business that offers flexibility. But gives you the opportunity to maintain growth and empathy in the workplace

Original job Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Operations Manager

Job Description - Operations Manager

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