Operations Manager, Informatics

The Informatics manager serves as a focal point and is highly visible throughout the Pharmacy & Clinical

Nutrition Department as well as the OHSU enterprise. This role helps to coordinate intra and interdepartmental projects as well as managing the day to day activities of the pharmacy informatics team members. This role is expected to interact and negotiate with various leaders throughout the organization and our affiliates. This person will also help to lead various informatics-centric projects to completion.

Operations Management:

• Manages the informatics operations of the pharmacy department at OHSU in a cost-effective manner, directing day-to- day operations (24/7), delegating responsibility and authority for providing services. Informatics responsibility encompasses inpatient, ambulatory, and retail information systems and technology. 

Supervision of Staff:

• Recruits, hires, trains, develops, schedules, and supervises assigned staff, develops performance standards, conducts performance appraisals (PE); and recommends salary increases consistent with Hospital policy and procedures

Program Design & Development:

• Development of programs, strategies, facilities and systems for service improvement or expansion in informatics and quality services. 

Process/Service Monitoring:

• Determines, coordinates/delegates, and schedules appropriate assignment of staff to meet workload demands, assuring adequate resources are available. Maintains practice standards, compliance, and accreditation standards and applicable laws and regulations. 

Process Improvement:

• Develops new and improved services within University Hospital through constant evaluation and innovation. Continuously improving services to meet patient and provider needs. 

Departmental Interdisciplinary Coordination:

• Coordinates services in assigned areas with other Pharmacy areas, nursing areas, other Hospital departments, and external agencies to facilitate continuity of care. 

Teaching: 

• Coordinates the education and training of pharmacy students and residents as applicable; serves as department coordinator for student rotations 

Project Portfolio Management: 

• Coordinates with the department leadership to ensure completion of planned projects during the fiscal year.

• BS-Pharm or PharmD, and advanced degree or equivalent experience AND
• PGY2 residency, PGY1 with 2 years of relevant leadership/supervisor experience, OR
• 5 years of relevant leadership/supervisor experience.
• Licensure in the state of OR

Job Related Knowledge, Skills and Abilities (Competencies):

• Proficiency in pharmacy practice
• Communication, written and verbal
• Supervision
• Contemporary Practice of Pharmacy 

• PharmD
• At least 1 year of experience as an informatics pharmacist or as a pharmacy manager in a hospital setting Masters or Pharmacy Residency University hospital experience

The incumbent will spend a significant amount of time at a computer terminal. The position must deal with situations on a daily basis with a high degree of intensity. In addition, within the health care setting there can be significant lack of control over the work pace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress.

Telework up to 100%, and may require occasional travel to OHSU Health or partner campus locations as needed. May require evening and/or weekend shifts for coverage during on call assignment, system upgrades, go-lives, or other tasks.