Order Entry & Typist Clerk

Overview

We are looking for an Order Entry Specialist to join our team and help our customers order necessary food and services for their next event.

Order Entry Specialist responsibilities include taking down customer orders, explaining options to customers, and helping our team process and fulfill orders as needed.

Ultimately, you will work directly with customers to take and enter their orders into a computer to be processed by the rest of our team.

Responsibilities

   Inform customers of prices and collect payment
   Set up a payment plan if necessary
   Ensure payment information is accurate
   Process orders and distribute receipts
   Input orders into database
   Inform customer of expected delivery date
   Follow up on orders
   Handle complaints about unfulfilled orders
   Check inventory control

Requirements and skills

   Proven work experience as an Order Entry Specialist or similar role
   Experience working in the hospitality and food service industry is preferred
   Knowledge of inventory management to ensure we provide the best service possible
   Relevant training and/or certifications as an Order Entry Specialist