Outreach Specialist

Position: Virtual Outreach Specialist

Industry: Real Estate / Legal Services

Work Arrangement: 100% Remote

Employment Type: Full-Time

Start Date: Immediate

About VirtDrop

VirtDrop connects exceptional remote professionals from Latin America with fast-growing U.S. companies. We focus on building long-term partnerships by matching top talent with exciting career opportunities while providing ongoing support every step of the way.

About the Role

Our client, Horizon Home Advisors, is looking for a reliable and detail-oriented Virtual Assistant to research potential surplus funds cases and contact former homeowners through outbound calls and text messages.

The company helps New Jersey homeowners recover surplus funds they may be owed after their properties are sold at sheriff sales. You will receive pre-qualified leads with foreclosure docket numbers, so there is no prospecting or list-building required.

Your role will involve verifying case information through online court records, identifying eligible cases, and reaching out to former homeowners to explain the service. You will either schedule calls with the client’s team or help interested homeowners complete the sign-up process.

Key Responsibilities

• Research foreclosure cases using New Jersey’s online court records.


• Verify whether surplus funds remain unclaimed and available to pursue.


• Identify existing claims, attorney involvement, and relevant case filings.


• Accurately document research findings in tracking systems or spreadsheets.


• Conduct outbound cold calls to former homeowners with verified open cases.


• Send follow-up text messages using approved templates.


• Clearly explain the surplus funds recovery process and answer basic questions.


• Handle objections professionally and build trust with potential clients.


• Schedule appointments or assist interested homeowners with the sign-up process.


• Maintain accurate records of calls, messages, outcomes, and follow-up activities.


• Consistently follow up with leads who are unavailable or need additional time.

Requirements

• Fluent, clear spoken and written English. Spanish is a plus.


• Previous experience in cold calling, telemarketing, or appointment setting.


• Experience in real estate, legal services, or financial services is preferred.


• Comfortable navigating online court records and government websites.


• Strong research skills and exceptional attention to detail.


• Excellent communication and interpersonal skills.


• Friendly, patient, and empathetic phone manner.


• Ability to follow scripts, compliance guidelines, and do-not-call requests.


• Comfortable using CRMs, Google Sheets, dialers, and texting software.


• Reliable internet connection, quiet workspace, and quality headset.


• Availability to work full-time during U.S. Eastern Time business hours.

Ideal Candidate

We are looking for someone self-motivated, organized, detail-oriented, and persistent, with strong communication skills and a genuine interest in helping people.

The ideal candidate is comfortable making outbound calls, handling objections, conducting detailed online research, and communicating with individuals who may be going through difficult personal circumstances.

Someone who combines strong research abilities with confidence on the phone and a compassionate approach will thrive in this position.

What We Offer (Once Matched with a Client)

• Competitive compensation in USD


• 100% Remote Work


• Weekly Payments


• Paid Vacation Days


• Wellness Benefit Reimbursement


• Long-term Career Growth Opportunities


• Ongoing Support from the VirtDrop Team


• Access to a Strong Network of Clients and Professionals

Your Career, Elevated

Ready to take your career to the next level?

Join VirtDrop and become part of a team connecting talented professionals with innovative companies across the U.S. We believe in creating opportunities, building meaningful partnerships, and helping people grow while making an impact. If you’re ready for your next opportunity, we’d love to hear from you!

VirtDrop is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where creativity, collaboration, and innovation thrive.

Apply today!