Partner Development Manager

Purpose of the Position: The Partner Development Manager (PDM) is responsible for tactically driving Sales engagement, activation and growth with a regionally assigned group of XL-Tail AVANT Trusted Advisors.  These activities are performed primarily via Zoom, telephone and email. The PDM will actively participate in coordinated sales calls with the trusted advisors and suppliers. The PDM will be expected to meet or exceed target key performance metrics and quota.

Limited travel required.  Employees located in the Greater Chicagoland Area or Dallas/Frisco area are currently expected to work from the office 1 day per week; however, this is subject to change. 

Essential Functions:  

• High volume of outbound activities expected (calls/emails) with subset of trusted advisors within an assigned region 
• Heavy focus on sales activation of trusted advisors 
• Receiving and responding to inbound sales opportunities and doing whatever is necessary to bring them to closure 
• On-board and Re-board trusted advisors which includes training on the Pathfinder, adoption of the automation processes via the Pathfinder and introduction to vendors 
• Conduct Strategic Business Reviews with select trusted advisors 
• Drive attendance to in-market events and technical trainings 
• Drive partner participation and sales through marketing campaigns and other programs 
• Manage all opportunities and funnel in Salesforce 
• Maintain a high level of knowledge on all products, programs and promotions 
• First point of contact for escalations 
• Secondary contact for quotes and contracts 
• Enable Partners to Think AVANT First! 

Qualification Highlights: 

• Extremely well organized with strong attention to detail 
• Technologically savvy; including high familiarity with Salesforce, Word, Excel, and data base applications involving computer use and data entry 
• Uses logical, practical and systematic approach to problem solving 
• Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints 
• Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude 
• Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions 
• Thrive in an environment that values high efficiency, personal dependability, and organizational commitment 
• Ability to articulate well over the phone 

• A BS/BA degree from an accredited college/university; MBA or advanced degree in related field of study preferred. 
• 1-2 years’ experience in the IT or Telecom Channel 
• Proven success in consistently achieving goals as Channel Manager, BDR or similar work experience 
• Excellent verbal and written communication skills 
• Excellent interpersonal and conflict resolution skills 
• Excellent ability to influence decision making at all levels of organization 
• Excellent organizational skills and attention to detail 
• Strong analytical and problem-solving skills 
• Proficient with Microsoft Office Suite or related software 

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Commuter Benefits
• 401K Match
• Unlimited PTO
• Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position.  It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.