Polish Speaking Customer Support - Paid Relocation to Sofia

Are you ready for a new adventure? Mercier Consultancy MD is on the lookout for enthusiastic individuals to join our team as Polish Speaking Customer Support Representatives! Not only will you provide support to our valued clients, but we also offer paid relocation to the beautiful city of Sofia, Bulgaria!

As a member of our team, you'll be at the heart of our customer relations, assisting Polish-speaking clients with their inquiries and ensuring they have a fantastic experience with our services. Join us and become a vital part of a growing, innovative company!

Key Responsibilities

• Deliver exceptional customer support to Polish-speaking clients via phone, email, and chat.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer issues efficiently, ensuring their satisfaction and loyalty.
• Document customer interactions meticulously to help improve our services.
• Collaborate with various departments to provide the best solutions for our clients.
• Stay up-to-date with our product offerings and industry trends to enhance customer interactions.

• Fluency in Polish (both written and spoken) is essential; knowledge of English is a plus.
• Experience in customer service or support roles is a valuable asset.
• Excellent communication skills with a friendly and engaging approach.
• Strong problem-solving abilities and a proactive mindset when addressing customer needs.
• Familiarity with CRM systems and customer service software is advantageous.
• Ability to work well in a team-oriented environment and independently.
• A desire to relocate to Sofia, Bulgaria, and embrace a new culture and lifestyle.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. High Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...