Own end-to-end delivery of funded loans through purchase
Manage investor suspense, rebuttals, and curative documentation
Serve as the primary escalation point for delivery disputes and delayed purchases
Oversee offshore post-closing teams to ensure accuracy and timeliness
Track purchase timelines, aging pipeline, and days-to-cash
Act as the main point of contact for investors and correspondent sellers
Establish and enforce delivery SLAs and performance standards
Analyze delivery defects and implement process improvements
Qualifications
8+ years of post-closing and investor delivery experience
Demonstrated ownership of delivery, suspense, and rebuttal processes
Experience resolving investor exceptions and purchase delays
Familiarity with LOS platforms and investor delivery portals
Strong analytical skills with the ability to manage cash timing metrics
Clear communicator with strong judgment and accountability
- Meaningful equity in the organization
- Top-tier medical, vision & dental with support for dependents
- 401(k)
- Flexible Time Off
- Hardware Allowance: $2,000 to fix up your workspace
- At-cost Mortgages
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