This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Designer. In this role, you will lead the product design efforts for an AI-powered claims automation platform, shaping the user experience and interface from start to finish. You will serve not only as a hands-on designer but also as a mentor to contract designers, establishing best practices in research, design systems, and operations. Your expertise will help define product strategy and ensure our products meet the needs of pet parents everywhere.
Accountabilities
- Establish and lead end-to-end product design processes
- Design and own UX for multiple SaaS products
- Create our first design system and scale it across all products
- Translate brand foundations into product-ready patterns
- Develop and lead user research to gather quantifiable insights
- Establish key metrics from research to drive UX strategy
- Mentor and direct contract designers, guiding priorities and quality
- Collaborate with product, engineering, and data teams on problem framing
- Partner with an external agency on brand system and cohesive storytelling
- Set up design operations that scale with the team
- Drive UX strategy and alignment across the organization
Requirements
- 8-10+ years in product/UX design; at least 3 in senior/principal roles
- Experience mentoring contractors or leading design pods
- Expertise in workflow/enterprise SaaS design (B2B/B2B2C)
- Experience with user research and rapid prototyping
- Strong systems thinking for multi-stakeholder journeys
- Proven track record building design systems from zero-to-one
- Excellent communication and collaboration skills
- Tools: Figma, FigJam; analytics tools such as Pendo
Benefits
- Comprehensive full medical, dental and vision insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid parental leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal paid time off
- Paid holidays and company-wide wellness day off
- Paid time off to volunteer at nonprofit organizations
- Pet-friendly office environment
- Commuter benefits
- Group Pet Insurance
- On-the-job training and skills development
- Employee Assistance Program (EAP)
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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