Product Coordination Associate

Cortland Plastics International is a plastics manufacturing company specializing in innovative plastic packaging and container solutions for a variety of industries. With a focus on quality, efficiency, and continuous improvement, the company provides a collaborative manufacturing environment where employees can develop their skills and build long-term careers.

About the Role

We are seeking an organized Product Coordination Associate to support product information, order coordination, documentation, and communication across our manufacturing operations. This is a fully remote position designed for candidates who are comfortable working independently and collaborating with teams through digital tools.

No specialized plastics experience is required. We are looking for someone who is dependable, communicative, comfortable with technology, and willing to learn.

Duties and Responsibilities

• Coordinate product and customer requests from initial inquiry through completion.
• Review and maintain accurate product, order, and customer information.
• Communicate with customers and internal teams regarding product availability, order status, and requirements.
• Assist with coordinating orders and ensuring information is communicated accurately to the appropriate departments.
• Track order and product updates and follow up on outstanding items.
• Prepare and maintain spreadsheets, reports, records, and other documentation.
• Assist with resolving routine order or product-related questions.
• Coordinate with production, sales, shipping, and administrative teams as needed.
• Identify missing or inconsistent information and help ensure records remain accurate.
• Support process improvements that make product and order coordination more efficient.
• Perform other administrative and coordination duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Comfortable using computers, email, spreadsheets, and online systems.
• Ability to manage multiple tasks and priorities.
• Strong follow-up and problem-solving abilities.
• Ability to work independently while collaborating effectively with a team.
• Reliable, professional, and willing to learn.
• Previous experience in administration, customer support, order processing, retail, logistics, or manufacturing is a plus.
• Entry-level candidates are encouraged to apply.

What We Offer

• Competitive compensation.
• Paid training and professional development.
• Opportunities for career growth and advancement.
• Supportive and collaborative work environment.
• Employee benefits, subject to eligibility.
• Opportunities to develop valuable coordination, communication, and business skills.
• Potential flexible or remote work arrangements, depending on position and business needs.