Program Administrator

Program Administrator – Remote (Home Base: Wichita, KS)
Hours: Monday–Friday, 8:00 AM – 5:00 PM
Availability: Must be reachable between 7:00 AM – 7:00 PM for lead response
Location: Remote (Preferred home base in Wichita, KS)

Join the Farha Roofing Team

Are you a detail-oriented professional with a background in insurance, roofing, or restoration work? We’re hiring a Program Administrator to support our growing team. This remote role is ideal for someone with Xactimate experience (required) and Symbility familiarity (preferred)—a true team player who can manage timelines, communicate clearly, and track project data with precision.

About Farha Roofing

Farha Roofing is a trusted name in both residential and commercial roofing, with a reputation built on quality work, transparency, and exceptional service. We proudly serve customers across eight locations in five states:  Kansas, Missouri, Arizona, Florida, and Colorado.  With a growing team of over 120 employees, we’re large enough to handle national accounts—but small enough that your voice, growth, and success still matter every day.

Key Responsibilities:

• Manage and review estimates using Xactimate; Symbility experience is a plus


• Support desk-adjuster-style operations: plan review, documentation, and claim tracking


• Communicate with adjusters, team members, and clients to keep projects on schedule


• Respond to new job leads quickly and professionally during extended availability window


• Maintain accurate reporting and data tracking across multiple platforms


• Ensure compliance with timelines, contract requirements, and documentation standards


• Work remotely with strong self-management and prioritization skills


• Provide support for Department Manager/Team as needed


• Track/Update reporting for weekly meetings

Qualifications:

• Proficient with Xactimate (required)


• Experience with Symbility (preferred but not required)


• Background in adjusting, insurance, roofing, or restoration industries


• High attention to detail and ability to juggle multiple priorities


• Strong communication skills, both written and verbal


• Technologically confident and able to navigate project management systems


• Reliable internet connection and dedicated home workspace

What We Offer:

• Remote position with standard business hours (M–F 8 AM–5 PM)


• Opportunity to work with an experienced and supportive team


• Flexibility while maintaining accountability and performance standards


• Competitive compensation based on experience


• Health, Dental, Life Insurance and FSA options