Program Manager

Reports to: Program Director

OVERVIEW

The Nonprofit Program Manager is responsible for overseeing the planning, implementation, and tracking of specific projects and programs within the organization. This role involves working closely with other team members, stakeholders, and volunteers to ensure that program goals are met and that all activities are aligned with the nonprofit’s mission and values. This is a salaried position.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Program Planning and Development

• Develop and implement program strategies, goals, and objectives.
• Create detailed project plans, timelines, and budgets.
• Identify and secure resources required to achieve program goals.

Program Implementation

• Oversee day-to-day program operations.
• Ensure that program activities comply with organizational policies and procedures.
• Coordinate and manage program staff and volunteers.

Stakeholder Engagement

• Build and maintain relationships with community partners, stakeholders, and donors.
• Represent the organization at community events and meetings.
• Communicate program progress and outcomes to stakeholders.

Monitoring and Evaluation

• Track and report on program performance using qualitative and quantitative data.
• Conduct regular program evaluations to assess impact and effectiveness.
• Implement improvements based on feedback and evaluation results.

Budget and Financial Management

• Develop and manage program budgets.
• Ensure financial compliance and accountability.
• Prepare financial reports and funding proposals.

Team Leadership and Development

• Provide guidance, support, and training to program staff and volunteers.
• Foster a positive and collaborative work environment.
• Conduct performance evaluations and provide constructive feedback.

Other Duties

• Stay current with changes in industry best practices and strategies.
• Assist with special projects and perform other duties as assigned.

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree in nonprofit management, public administration, social work, or a related field and/or minimum of 2 - 3 years of experience in program management, preferably in the nonprofit sector.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in budget management and financial reporting.
• Ability to work effectively with diverse groups and communities.
• Strong problem-solving and decision-making abilities.
• Proficiency in Microsoft Office Suite and program management software.
• Passionate about the nonprofit’s mission and values.
• Highly organized and detail-oriented.
• Adaptable and able to work in a fast-paced environment.
• Strong leadership qualities and the ability to motivate others.
• Committed to continuous learning and professional development.
• Must be 18 or older
• Be able to complete I-9 Employment Eligibility Verification
• Be able to complete a background check (prior convictions may not necessarily disqualify an applicant)

This job description is a general overview and may be subject to change based on the organization’s needs and priorities.

WORKING CONDITIONS

• Full-time position, typically 40 hours per week, with occasional evening or weekend work as needed.
• Work is performed in an office environment with regular use of standard office equipment.
• Remote work may be authorized.
• Occasional travel is required for meetings, conferences, and events.

BENEFITS

Voices of Hope offers a very competitive benefits package for all full-time employees including:

Accrued PTO (up to 80 hours the first year)

Self-Care time off

Paid holidays

Community Service time off

Simple IRA

Medical (100% premium paid by employer for employee)

Dental (100% premium paid by employer for employee)

Vision(100% premium paid by employer for employee)

Life Insurance (100% premium paid by employer for employee)

On the Job training