Program Manager, Technology Adoption & Key Initiatives

Program Manager, Technology Adoption & Key Initiatives

Overview:

Connor Consulting International

is a specialized advisory firm helping clients navigate complex software, licensing, royalty, IP, and compliance challenges. We combine deep subject-matter expertise with a practical, technology-forward approach to deliver high-impact outcomes for clients across industries.

As Connor continues to modernize its internal operating model and develop AI-enabled platforms to support client delivery, we are looking for a Program Manager who can help turn strategy into execution, drive adoption across the organization, and ensure our teams are aligned, accountable, and operating with urgency.

Role Overview

Connor Consulting is seeking a Program Manager, Technology Adoption & Key Initiatives to serve as a key execution partner to the CEO and leadership team. This role is not a traditional product management position. While Connor is actively developing internal technology platforms and AI-enabled workflows, the larger challenge is ensuring that the business adopts, integrates, and operationalizes those tools across the workforce.

The ideal candidate is a strong operator, project manager, and change agent who can work across teams, translate executive priorities into action, and hold the organization accountable for adoption and execution. This person will help ensure that new tools, workflows, and operating processes are not only built, but actually used effectively by the business.

This is a high-impact role for someone who is comfortable working in a fast-moving, entrepreneurial professional services environment where technology, AI-enabled delivery, and business transformation are central to the company’s next stage of growth.

Key Responsibilities

Executive Execution & Operating Cadence

• Partner directly with the CEO and leadership team to translate strategic priorities into clear workstreams, milestones, owners, and deadlines.


• Establish and manage an operating cadence across key initiatives, including weekly status reviews, leadership updates, adoption tracking, and issue escalation.


• Drive accountability across departments by ensuring commitments are clearly documented, followed up on, and completed.


• Prepare executive-level updates, decision memos, meeting agendas, dashboards, and operating reports as needed.


• Identify execution gaps, bottlenecks, and organizational blockers, and work with leadership to resolve them quickly.

Technology Adoption & Change Management

• Serve as the business-side owner for adoption of Connor’s internal technology platforms, AI-enabled tools, and new operating workflows.


• Work with business teams to ensure new tools are incorporated into day-to-day processes rather than remaining optional or underutilized.


• Partner with technology and operations stakeholders to gather feedback, prioritize adoption blockers, and improve usability from a business-process perspective.


• Develop adoption plans, training materials, communications, SOPs, and rollout playbooks for new tools and workflows.


• Track adoption metrics, usage patterns, compliance with new processes, and business impact.

Project & Program Management

• Project manage cross-functional initiatives related to platform rollout, workflow modernization, operational improvement, and AI-enabled service delivery.


• Maintain initiative roadmaps, project plans, risk logs, dependency trackers, and executive dashboards.


• Coordinate across subject-matter experts, delivery teams, technology resources, and leadership to ensure projects move forward with urgency.


• Ensure that business requirements, operational workflows, and adoption needs are clearly communicated to technology teams.


• Help prioritize work based on business value, client impact, workforce readiness, and executive direction.

Workforce Alignment & Accountability

• Act as a central coordination point across teams to ensure employees understand what is changing, why it matters, and what is expected of them.


• Reinforce adoption expectations across the organization and escalate non-adoption or process breakdowns where appropriate.


• Help managers and team leads incorporate new tools and workflows into team-level expectations, performance discussions, and operating rhythms.


• Identify where additional training, communication, incentives, or leadership intervention may be needed.


• Support a culture of accountability, continuous improvement, and technology-enabled execution.

Business Process Improvement

• Map current-state and future-state workflows across key business functions.


• Identify opportunities to streamline manual processes, reduce duplication, improve data quality, and increase operational visibility.


• Work with teams to standardize processes where appropriate while preserving flexibility for specialized client work.


• Help turn informal institutional knowledge into repeatable processes, documentation, and scalable operating practices.


• Partner with leadership to ensure technology investments translate into measurable business outcomes.

Qualifications

Required:

• 7+ years of experience in project management, operations, consulting, business transformation, Program Manager, program management, or a similar execution-focused role.


• Demonstrated ability to manage cross-functional initiatives in a fast-paced, professional services, consulting, software, technology, or advisory environment.


• Strong project management skills, including ownership of milestones, dependencies, timelines, risks, and stakeholder communication.


• Proven ability to drive adoption of new tools, processes, systems, or workflows across a business.


• Excellent executive communication skills, including the ability to synthesize complex issues into clear updates, recommendations, and action plans.


• Strong organizational judgment and ability to influence without relying solely on formal authority.


• Comfort working with senior executives and holding teams accountable to agreed-upon priorities.


• High degree of ownership, urgency, discretion, and follow-through.

Preferred:

• Experience in management consulting, professional services, SaaS, software asset management, compliance, audit, licensing, royalties, or IP-related services.


• Experience supporting technology transformation, internal platform rollouts, AI-enabled workflows, or business process automation.


• Familiarity with modern project management and collaboration tools such as Jira, Asana, Monday.com, Smartsheet, Notion, Confluence, or similar platforms.


• Experience working in a private equity-backed, founder-led, or high-growth environment.


• PMP, Agile, Scrum, Lean Six Sigma, or similar project/program management training is helpful but not required.


• Experience creating executive dashboards, KPI reporting, adoption metrics, or operational scorecards.

Ideal Candidate Profile

A successful candidate will be a practical, execution-oriented operator who is comfortable bridging strategy and day-to-day implementation. You do not need to be a software developer or traditional product manager, but you must be highly comfortable working around technology and helping business teams adopt new tools.

You will be able to walk into ambiguous situations, create structure, identify owners, drive follow-through, and ensure that the organization moves from discussion to action. You will have the credibility and communication skills to work with executives, while also being hands-on enough to manage details, documentation, workflows, and adoption tracking.

This role is best suited for someone who enjoys being at the center of business transformation and wants to help a specialized advisory firm modernize how work gets done.

Travel Expectations

This role is remote position based in the US, with an expectation of approximately 10–20% travel. Travel may include periodic visits to Connor's San Francisco office, various team locations, and leadership offsites as needed to support cross-functional alignment, adoption initiatives, and key business meetings. Travel cadence may vary based on business needs and project demands.

Success in This Role Looks Like

Within the first 6-12 months, this person will have:

• Established a clear operating cadence for major internal transformation initiatives.


• Improved visibility into project status, adoption progress, risks, and blockers.


• Increased workforce adoption of Connor’s internal technology platforms and AI-enabled workflows.


• Created practical rollout plans, training materials, SOPs, and accountability mechanisms.


• Helped leadership move faster by translating strategy into structured execution.


• Reduced ambiguity across teams by clarifying priorities, owners, and next steps.


• Built trust as a high-leverage execution partner to the CEO and leadership team.

Benefits - Why Connor?

We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You’ll be working with a highly driven, collaborative global team that values trust, accountability, and continuous learning. We nurture our people in a culture that promotes diversity and individuality that sparks innovation and creativity. 

Connor Consulting Partners, LLC is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a professional who is looking for an opportunity where you can put your honed skills and abilities to work for a mission that you are passionate about, then this is the right career opportunity for you.

Join us and be part of our Global Team. !