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Property Management Admin for a Real Estate Firm in US (Home Based Full Time)

icon building Company : Virtual Coworker
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Job Description - Property Management Admin for a Real Estate Firm in US (Home Based Full Time)




• Answer inbound calls during business hours



• Fully resolve caller needs at the point of contact — not just message-taking



• Use Rent Manager software to look up tenant, property, and account information as needed



• Upload tenant payment batches via CSV file into Rent Manager (training will be provided)



• Handle maintenance requests:



• Primary path: guide tenants to log the request themselves in Rent Manager



• Fallback: if tenant doesn't/can't log it, the admin enters the maintenance request directly



• Coordinate maintenance dispatch: --Identify which property manager/technician is available and when



• Contact the appropriate tech to go out to the property



• If no tech is reachable, escalate to the Property Manager directly



• Know when and how to escalate issues to the Managing Member, when needed



Original job Property Management Admin for a Real Estate Firm in US (Home Based Full Time) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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