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PULSE Liaison

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

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Job Description - PULSE Liaison



Full-time


Description

Equitable and Inclusive Hiring at Disability Rights California (DRC)

At Disability Rights California (DRC), we are committed to creating an equitable, accessible, and inclusive experience for all applicants. Below, we’ve outlined important details to ensure you feel fully supported throughout the hiring process.

Examples of reasonable accommodations include:

  • American Sign Language (ASL) interpretation
  • Alternative formats for interview materials (e.g., large print, Braille, digital files)
  • Interview questions provided prior to the interview
  • Extended interview time
  • A quiet or distraction-free interview setting
  • Adjustments to the interview format for accessibility (e.g., pinning participants,)
  • Assistance with reading or note-taking during interviews

If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: [email protected] . Please note resume and cover letter are required. Incomplete applications will not be considered.

People with disabilities, people of color, people in all protected classes, and formerly incarcerated people are encouraged to apply. Make a difference! We fight for the rights of people that have disabilities.... JOIN US!

LOCATION:

Remote - Must Live in California  

EMPLOYMENT STATUS:

Non-exempt; Regular; Full time (37.5 hrs).

SALARY RANGE:

$26.23/hour - $36.59/hour 

We base salary offers on program budget, experience and an internal equity analysis. Therefore, our offers are firm. 

EXCELLENT BENEFITS

Our benefits include a generous 8% 401k Match. We offer Health Insurance (HMO Base and Buy Up Plans, A PPO for Employees outside of the HMO area), dental, vision, basic life insurance, long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer paid vacation, paid wellness time and eighteen paid holidays (including the last week in December) plus more. We are a Public Service Loan Forgiveness (PSLF) - eligible employer. 

APPLICATION DEADLINE:

Open until filled. Applications should be received by September 9, 2025 to be considered for the first round of interviews. Resume and cover letter are reviewed and required. Incomplete applications will not be considered.

WHO WE ARE

Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities.

DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions.

DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination.

OFFICE OF CLIENTS’ RIGHTS ADVOCACY

DRC has a contract with the Department of Developmental Services (DDS), State of California, to provide Clients’ Rights Advocacy services for clients of each of the 21 regional centers located statewide. The Office of Clients’ Rights Advocacy (OCRA) provides those services. OCRA is a team of zealous advocates and disability generalists who are building a culture of teamwork and working for a world where all disabled people have power, are treated with dignity and respect, and make their own decisions.

The Peers Understanding, Learning, Supporting, and Educating (PULSE) Unit within OCRA is funded by DDS for the purpose of providing information to regional center clients conserved by DDS.  

PURPOSE OF THE JOB

The PULSE Liaison helps DDS conservatees understand the conservatorship process. This includes understanding the proceedings, the rights and powers a conserved person retains and those that their conservator holds, what decisions a conservatee can make independently and through Supported Decision Making and recognizing and providing referrals for advocacy.

JOB RESPONSIBILITIES

DRC provides reasonable disability-related accommodations to enable qualified individuals with disabilities to perform the essential functions. PULSE Liaison essential functions include:

Liaison Duties – 75 %

· Visit people conserved by DDS to inform them of their rights in the conservatorship process, refer for advocacy, and explain Supported Decision Making. These visits may take place in the individual’s place of residence, adult residential facility, day program, restrictive setting, or other community setting. 

· Complete visit documentation and workflow.

· Regularly learn about conservatorship processes and proceedings, the powers of a conservator, the rights of a conservatee, and the Supported Decision Making process.

· Recognize the need for and provide appropriate referrals for advocacy.

· Other duties as assigned.

Administrative Functions – 15%

· Document, complete, and submit information in accordance with contractual requirements.

· Collect data for all required reporting.

· Calendar, plan, and schedule regular travel to meet conservatees. 

· Other duties as assigned.

Community Engagement – 10%

· Participate in PULSE and/or OCRA meetings and activities.

· Take part in outreach and/or community engagement opportunities.

· Join in agency-wide committees as assigned by Program Manager.

· Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.


Requirements

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:

(Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.)

· High school diploma, two-year college or technical school OR equivalent combination of substantially similar experience or training.

· Experience working with individuals with intellectual and developmental disabilities. 

· Experience working with or sensitivity to individuals with disabilities and/or individuals from ethnic or language distinct communities.

· Ability to establish rapport with individuals by practicing active listening and empathy to understand personal experiences and build trust.

· Effective oral and written communication skills sufficient to explain technical information to a conservatee in terms they understand based on individual learning styles.

· Proficiency with Windows-based computer applications including Microsoft Office and case management software.

· Ability to perform administrative tasks including completing digital forms.

· Willingness and ability to travel throughout California.

· Willingness and ability to work occasional evenings and weekends if required to meet conservatee schedules and needs.

DESIRABLE QUALIFICATIONS

(Applicants DO NOT have to meet any of the Desirable Qualifications to be considered for an interview.)

· Associate degree in a related field or equivalent from two-year college or technical school OR equivalent combination of substantially similar experience or training.

· Ability to read, write and speak Spanish or an Asian language, or ability to communicate using American Sign Language, with sufficient fluency to communicate clearly and conduct trainings.

· An understanding of or lived experience with the disability community especially as it relates to conservatorship, mental health, and the Regional Center system. 

· Experience with or knowledge of conservatorships and/or the conservatorship process in California.

· Experience with or knowledge of Supported Decision Making.

· Knowledge of the rights and services for individuals with disabilities. Including regional center, public benefits, and other generic services. 

TRAVEL REQUIREMENTS

Ability to travel heavily, up to 80% of the time, for activities such as conservatee visits, team meetings, training, and outreach or community engagement activities. More travel may be required to meet program or contract requirements.

WORKING CONDITIONS

The following describes general working conditions and requirements of the job, which can be performed with or without disability-related reasonable accommodations. 

· Duties are performed in office and home environments and the field in a wide range of settings, including private residences, courthouses, congregate care or other institutional settings, and community agencies.

· Duties frequently require sitting and communicating with others.

· Must be able to transport oneself to work-related meetings, hearings, facilities, and settings where clients live.


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