QA / Learning & Experience Manager

Join our mission to build an outstanding platform that’s not only technically robust but also delivers a top-tier user experience, while developing our internal talent and processes. If you’re a strong leader with background in leadership, quality assurance and learning experience this role is for you.

What You'll Be Doing

• Ensure Quality & Consistency

  • Design, oversee, and execute testing strategies to identify and resolve bugs

  • Align platform functionality with technical standards and user needs

  • Document test results, track issues, and verify fixes

• Improve Processes & Tools

  • Optimize testing workflows for speed and accuracy

  • Set up and maintain bug-tracking and monitoring tools

  • Collaborate across product and dev teams to enhance user experience

• Lead Learning & Development

  • Create and deliver training for new tools, workflows, and technologies

  • Guide team members to continuously grow their skills and adapt to changing project demands

  • Keep documentation up to date—making sure training materials and QA processes are well organized

What Makes You a Fantastic Fit

We’re looking for someone who brings strong people leadership and operational awareness to the table. You should be confident in managing processes, developing teams and maintaining high quality and user experience standards. Here's what helps you thrive in this role:

• Organized & Outcome-Oriented

  • Able to plan and manage documentation

  • Comfortable drafting and leading company-wide processes with measurable outcomes

• Experienced in Team & Performance Management

  • Skilled in overseeing operations and ensuring quality standards are consistently met

  • Able to assess team and individual performance, provide constructive feedback, and coach for improvement

• Training & Development Champion

  • Proven ability to design, deliver, and improve training programs

  • Comfortable leading internal training sessions and optimizing tools and content

  • Experienced in facilitating knowledge-sharing initiatives like workshops and micro-projects

• Focused on user experience

  • Experience in leading projects targeted at optimizing user experience, especially through digital platforms

What You Can Expect

• An employer that cares about your work experience

• Hybrid flexibility: work from home and meet in Zagreb as needed

• A stable and competitive income

• Additional vacation days based on tenure

• MultiSport membership option

• A truly great team by your side with a transparent and open work culture

• Ongoing learning opportunities and personal development

Ready to join? Apply now and help us raise the bar on platform quality and team excellence.