QMS Technical Support Quality

ALTEN DELIVERY CENTER MAROC, a subsidiary of the world leader in engineering and technology consulting created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, now has more than 2,300 consultants and is aiming for a center of excellence of 3,100 ALTEN consultants by the end of 2024. With more than 90 recruitments per month, ALTEN Morocco is now a major player in the professional integration of engineers. We support our clients, industry leaders in their development strategies in the fields of automotive, rail, IT, R&D and Telecoms & Media.

Joining ALTEN MAROC means benefiting from:

· Diversified career paths with career opportunities, internal, sectoral, geographical and professional mobility.

· Certification and diploma training.

· Regular events to combine well-being and performance.

Key Responsibilities:

• Technical Support for Quality Processes:
  • Address and resolve technical issues related to quality during production or inspection processes.
  • Support cross-functional teams in troubleshooting and implementing corrective actions.
• QMS Implementation & Maintenance:
  • Assist in developing, implementing, and maintaining QMS procedures and standards.
  • Ensure compliance with ISO 9001, IATF 16949, and other relevant certifications.
• Process Improvement:
  • Identify areas for improvement in technical quality processes and recommend solutions.
  • Collaborate with engineering, production, and quality teams to enhance process efficiency and product quality.
• Audits & Compliance:
  • Participate in internal and external QMS audits, ensuring technical aspects meet regulatory and customer requirements.
  • Document audit findings and implement corrective and preventive actions as needed.
• Data Analysis & Reporting:
  • Analyze quality data to identify trends and root causes of technical issues.
  • Prepare and present reports on technical quality performance to stakeholders.

Education:

Bac+2/3 in Engineering, Quality Management, or a related technical field.

Experience:

1. Maximum 3 years in quality assurance, technical support, or a related role within the automotive or manufacturing industry.
2. Familiarity with QMS standards like ISO 9001 and IATF 16949.

Skills:

1. Strong technical problem-solving skills.
2. Proficiency in quality analysis tools (e.g., FMEA, 8D, SPC).
3. Excellent communication and organizational skills.

• CAD CATIA & ou NX
• PLM
• Microsoft Office
• Familiarity with QMS standards like ISO 9001 and IATF 16949
• Certifications in ISO Auditing, Six Sigma, or related quality disciplines.
• Proficiency in quality analysis tools (e.g., FMEA, 8D, SPC).

A GOOD LEVEL OF FRENCH AND ENGLISH