Record Retrieval Supervisor

Description

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. 

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About the Position

Are you a strong leader who thrives on mentoring teams, optimizing processes, and ensuring operational success? As a Record Retrieval Supervisor at Gemini Legal, you will oversee team performance, drive efficiency, and maintain high-quality standards in record retrieval operations. Your day-to-day responsibilities will include coaching and training team members, managing process documentation, and ensuring adherence to department procedures. You’ll also handle payroll administration, conduct quality assurance audits, and analyze department budgets to support financial efficiency. Collaborating with other departments, you will help streamline workflows and align goals to enhance overall performance.

Beyond managing daily tasks, you will play a key role in employee development—training both new and current team members, conducting performance reviews, and fostering professional growth. You will also lead hiring efforts, cross-train employees for departmental versatility, and perform hands-on workflow assessments to identify areas for improvement. If you are an organized, detail-oriented leader with a passion for continuous improvement, we invite you to apply and make a meaningful impact at Gemini Legal.

• Location: Hybrid - Based out of Rocklin, CA
• Schedule: Monday-Friday, 8:00am-5:00pm 
• Compensation: $68,640-$79,000/yearly

What You'll Love About Gemini

• Comprehensive health coverage including medical, dental, and vision
• Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays
• 401(k) plan with company match to support your financial future
• Company culture rooted in shared values and community
• Education tuition reimbursement program 
• Employee Assistance Program (EAP) and legal assistance benefit
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards

Requirements

• Bachelor's Degree preferred or equivalent experience of years of leadership
• 3+ years of equivalent experience in a related position
• Leadership ability or experience 
• Advanced time management and organizational skills
• Detailed in collecting, analyzing, and presenting Key Performance Indicators (KPIs)
• Strong verbal and written communication skills
• The ability to have difficult conversations and coach low performers
• Presentation and public speaking
• Ability to handle a high volume of work in a fast-paced environment
• Self-motivated and directed, with keen attention to detail
• Demonstrate the ability to motivate a team to meet/exceed desired results
• Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
• Experience working in an office setting
• Exceptional teamwork 

FUNCTIONAL REQUIREMENTS

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: 

• Sitting for at least one hour at a time (total: 6-8 hours/day) 
• Keyboarding for extended periods of time (total: 6-8 hours/day) 
• Using a phone with or without a headset for extended periods (total: 6-8 hours/day) -