Recruiting & Case Management Specialist

Salary :

$25 - 28 hourly

Company : Bridge City Home Care

Job Type : Full Time

Remote / Work from Home

Number of Applicants

000+

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Job Description - Recruiting & Case Management Specialist

Job Summary
The Hybrid Recruiting & Case Management Specialist plays a vital dual role within the agency—overseeing both client care coordination and recruitment functions. This individual is responsible for ensuring timely and effective staffing of caregivers while managing client care plans, maintaining compliance, and supporting field staff. The ideal candidate is highly organized, detail-oriented, and capable of balancing the demands of both recruitment and case management in a fast-paced home care environment.

Essential Duties and Responsibilities:

Case Management:

Conduct client intake assessments and assist with the development and maintenance of individualized care plans.
Monitor service delivery and ensure caregiver–client compatibility.
Ensure compliance with Pennsylvania Department of Health regulations, including Chapter 611.
Communicate regularly with clients and caregivers to assess needs and address concerns.
Maintain accurate and timely documentation in client records.
Report changes in client conditions or incidents to appropriate personnel.

Recruiting:

Manage all phases of the recruitment process, from sourcing to hire, using the applicant tracking system.
Screen, interview, and evaluate candidates for caregiver and field staff roles.
Clearly communicate job duties, expectations, and compensation with applicants.
Attend job fairs and other recruitment events as needed.
Conduct reference checks and background verifications.

Onboarding & Compliance:

Prepare and maintain complete new hire files, ensuring compliance with EEO, state, and federal regulations.
Oversee the onboarding process, including scheduling orientation and first-day assignments.
Verify all required credentials, background checks, and documentation (I-9, E-Verify, etc.).
Assist employees with payroll discrepancies, employment verification, profile updates, and compliance questions.

Field Staff Support:

Serve as a point of contact for field staff regarding HR-related and case-related matters.
Assist with scheduling updates, staff reassignment, and documentation requests.
Support wage change processing, Wisely card updates, and iSolved system usage

Qualifications and Skills:

High school diploma or equivalent required; Associate's or Bachelor's degree in Human Services, Healthcare, HR, or related field preferred.
2+ years of experience in home care, case management, recruiting, or HR support.
Strong understanding of state and federal home care regulations (especially PA DOH Chapter 611).
Excellent communication, time management, and interpersonal skills.
Customer service and problem-solving mindset.
Proficiency with Microsoft Office Suite and applicant tracking systems (e.g., Agency), as well as electronic documentation tools.
Bilingual (Spanish, Russian, or other language) preferred.
Valid PA driver's license and reliable transportation (occasional travel for onboarding/home visits required).

Work Environment:

Must be able to remain in a stationary position for extended periods.
Occasional local travel for onboarding, training, or client visits.
Hybrid role with a mix of remote and in-office responsibilities.

Original job Recruiting & Case Management Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Recruiting & Case Management Specialist

Job Description - Recruiting & Case Management Specialist

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