Refund Analyst

Company : Medsrv

Remote / Work from Home

Job Description - Refund Analyst

Job Title	Refund Analyst
Location	Remote (TN, GA, Al, Fl, NC, SC, KY)
Job Type	Full-Time
Department	CBO Cash Management
Pay	$18.00/hr

About MedSrv, LLC

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.

Position Overview

We’re looking for a Refund Analyst to join our growing team. The Refund Analyst ensures that any overpayments are promptly identified and rectified, leading to improved accuracy in financial records and customer satisfaction. By reviewing accounts with a credit balance and issuing refunds as necessary. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

What You’ll Do

Review and work Credit Balance Reports by provider group/Work Queue daily

Prepare refund letters with supporting EOBs/documentation; save to designated folder for mailing with refund checks

Document accounts with refund reasons and apply correct Kickcodes when needed

Open cases for posting errors; pend claims until resolved

Report posting errors to Directors for correction

Follow up on unresolved cases older than 10 days

Use payer websites for updated refund policies and overpayment forms

Send Overpayment Letters with EOBs to insurers to determine if overpayments can be recouped from future remits

Adjust credit balances for all carriers (except Government) with the correct adjustment code when OPL letters are sent

For Government carriers, apply the correct Kickcode once OPL letters are sent

Work all correspondence within 7 days of receipt

Maintain productivity standards: 5 claims per hour / 40 accounts per day

Meet established performance goals within 90 days of employment

What We’re Looking For

A high school diploma or equivalent is required.

Minimum of one year of relevant experience and/or training preferred.

A comparable combination of education and experience will also be considered.

Physical Requirements

Able to work at a computer for extended periods.

Occasionally lift up to 15 lbs.

Why Join Us?

Work with a team that values faith, integrity, and compassion.

Supportive, inclusive, and casual work environment.

Training and development to help you grow.

No weekends – enjoy work-life balance.

Competitive benefits, paid time off, and 401k with match.

Ready to make a difference in healthcare?

Apply today and join MedSrv — where we guide by faith and serve with heart.

Original job Refund Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Refund Analyst Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Refund Analyst

Job Description - Refund Analyst

Similar Refund Analyst Jobs in the US

Mobile Apps