Regional Scheduler Healthcare

As a partner in Otterbein’s mission to enrich individual life journeys for all, the Regional Scheduler plays a vital role in aligning workforce strategies with exceptional care and service. This position ensures schedule continuity, labor efficiency, and proactive communication that upholds our values of Excellence, Integrity, Respect, Innovation, Compassion, and High Quality. Through thoughtful collaboration and innovation, the Regional Scheduler helps ensure each location is supported in delivering person-centered care and fulfilling Otterbein’s vision to be the place to live, work, for care, and for a fulfilling future.

Schedule: Full-time

Location: Columbus Market, this position is a hybrid role meaning there are some remote days and other days will require you to be onsite with our Gahanna, OH and New Albany, OH.  This position will require you to live in a drivable distance to the Columbus market.

Primary Duties and Responsibilities

Schedule Management

• Build, publish, and maintain accurate master and daily schedules across assigned locations and departments


• Ensure schedules support PPD targets, staffing standards, and evolving census needs.


• Monitor and manage open shifts, working with leadership and internal float pool to ensure coverage.


• Maintain master roster and tracking tools to ensure data accuracy.


• Enforce scheduling policies and partner expectations across locations.

Support & Optimization

• Serve as a subject matter expert for scheduling systems and labor management tools.


• Conduct training for site leaders and support team members to ensure confident use of scheduling platforms.


• Review labor reports, identify inefficiencies, and suggest practical improvements.

Communication & Collaboration

• Serve as liaison between campus leaders and the Home Office to ensure scheduling alignment.


• Provide timely, clear, and professional communication regarding schedule changes, updates, and guidance.


• Participate in regular meetings with site and regional teams to review progress and address challenges.

Workforce Analytics & Improvement

• Analyze scheduling trends (e.g., call-offs, overtime) and recommend data-driven solutions.


• Contribute to standard work development, policy enhancements, and automation opportunities.


• Assist with ad hoc workforce-related tasks including interview coordination, payroll based journal reviews, and reporting support.

Qualifications

• Education: High School Diploma or relevant experience


• Experience:
  
  
  
  • Minimum 2 years of scheduling, workforce management, or operations experience
  
  
  • Healthcare or multi-site experience strongly preferred.
  
  
  
  


• Qualifications: 
  
  
  
  • Proficient with Microsoft Outlook, Excel, Word, and HRIS or scheduling platforms.
  
  
  • Detail-oriented with excellent organizational and time management skills.
  
  
  • Strong interpersonal and communication abilities, both verbal and written.
  
  
  • Ability to work independently, manage multiple priorities, and meet deadlines.
  
  
  • A commitment to integrity, accountability, and continuous improvement.
  
  
  
  

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits


• Vision & Dental Insurance


• Pet Insurance


• Life Insurance


• Employee Assistance Program (EAP) for personal and professional support

 Financial Security

• 401(k) Retirement Savings Plan with company match


• Paid Time Off (PTO) that accrues immediately from day one


• Paid Holidays for a healthy work-life balance


• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis


• Tuition Reimbursement up to $5,250 per year for ANY field of study


• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College


• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges


• Legal & Identity Theft Protection

 Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts


• Multiple Partner Discounts available for various products and services through Access Perks


• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

 *Some benefits, including PTO and tuition reimbursement, are based on hours worked.

 Apply today and begin a meaningful career as a Regional Scheduler at Otterbein!