Restaurant Technology Partner

The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem. This role will support our Europe and Latin America & Caribbean regions.

Market Enablement & Technology Strategy:     

• Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut’s growth ambitions and operational standards.
• Ensure local deployments meet global integration, data, and security standards.
• Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.

• Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.

   

Global Domain Ownership:

• Act as global lead for one or more of the following restaurant tech domains: 
  • Training & People Technology 
  • POS
  • Kitchen & Fleet Management
  • Labor & Inventory
• Own vendor sourcing, onboarding, performance management, and escalation.
• Source “Good, Better, Best” vendor options, especially in markets where Byte-based systems are not viable.
• Build and maintain solution playbooks and go-to-market frameworks in your area of expertise.
• Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.

Cross-Functional & Global Collaboration:

• Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
• Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
• Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.

Standards, Adoption & Continuous Improvement:

• Define, promote, and update “Good, Better, Best” expectations for each domain.
• Ensure strong adoption and ROI of brand-approved systems.
• Identify and share global best practices to accelerate maturity and consistency.
• Monitor post-deployment success and advocate for upgrades or new solutions where needed.

Required Technical Skills:

• Hands on experience with networking/IT related issues
• Must have worked on Integration related project
• Must have experience in NCR, Oracle, other POS systems

Qualifications & Skills:

• Bachelor’s degree in IT, Business, or related field (MBA preferred).
• 7+ years in restaurant, retail, or hospitality technology strategy or implementation 
• Fluent Spanish speaker highly preferred 
• Expertise in restaurant systems, including POS, labor scheduling, inventory, and/or training platforms.
• Strong vendor management, cross-functional collaboration, and communication skills.
• Comfortable navigating matrixed, global organizations and influencing across levels.

Role is remote in the United States or onsite in Plano, TX

Salary Range: $110,500 to $129,900 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.