About Us
Elevation Individual and Family Therapy is a growing mental health practice committed to providing high-quality care to our clients. We prioritize empathy, accountability, and excellence in all that we do. We are looking for a self-motivated and detail-oriented Revenue Cycle Manager to join our team and independently manage all aspects of billing, insurance claims, collections, and revenue operations.
Position Summary
The Revenue Cycle Manager will serve as the primary person responsible for managing the entire revenue cycle, ensuring all billing tasks are completed accurately and efficiently. This includes submitting insurance claims, tracking payments, handling collections, and providing detailed financial reports to leadership. The ideal candidate is highly organized, proactive, and capable of working independently to ensure the financial health of the practice.
Key Responsibilities
• Billing and Revenue Cycle Management:
• Independently handle all aspects of the revenue cycle, including insurance claims, client invoicing, and payment processing.
• Ensure timely and accurate submission of claims and proactively follow up on denials, discrepancies, or unpaid claims.
• Client Payment and Collections:
• Monitor and manage client accounts, including issuing invoices and following up on overdue balances.
• Implement and maintain a collections process to minimize outstanding balances.
• Insurance Claims Management:
• Submit and track insurance claims, ensuring compliance with payer requirements and resolving any issues promptly.
• Maintain relationships with insurance providers and stay updated on policy changes and regulations.
• Financial Reporting:
• Provide regular and detailed financial reports to leadership, including revenue trends, outstanding balances, and payment performance metrics.
• Audit the billing system to ensure accuracy and identify areas for improvement.
• Process Improvement and Compliance:
• Identify opportunities to streamline billing workflows and improve efficiency.
• Ensure compliance with all legal, regulatory, and insurance requirements related to billing and revenue.
Qualifications
• Education:
• Bachelor’s degree in healthcare administration, business, or a related field preferred.
• Experience:
• Minimum of 3 years of experience in medical billing, revenue cycle management, or a related field.
• Experience with insurance credentialing, mental health billing and Medicaid required.
• Skills:
• Strong understanding of insurance claims processes, CPT codes, and payer requirements. Strong understanding of facility billing for Medicaid MCO plans.
• Excellent problem-solving and analytical skills.
• Proficient in using electronic health record (EHR) systems and billing software (e.g., SimplePractice, EHR Your Way, InSync).
• Exceptional organizational skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
Flexible work from home options available.
MEET OUR CEO TIONNA HARRIS CRAWFORD, MSW, LCSW
Featured in the Northwest Indiana Times newspaper and Psychology Today, Tionna Harris is a passionate therapist devoted to helping others. Tionna Harris Crawford is a Licensed Clinical Social Worker (LCSW) in Indiana and Illinois, as well as a proud alumna of Indiana State University.
Tionna created Elevation IFT with the vision of a safe space for youth and families to address issues and improve the quality of their lives. Tionna prides herself in being down to earth and going the extra mile to meet the needs of her clients.
In her spare time, Tionna enjoys painting, listening to music, and binge watching shows on Netflix and Hulu (Law and Order is her favorite!).
OUR TREATMENT FOCUS
Our agency was created to help everyday people recognize the strengths they already possess and use these strengths to live purposeful and fulfilling lives. We provide therapy services to individuals of all ages, couples, and families.
OUR "WHY"
Why do we exist? To help our patients live a purposeful, balanced life. To help heal from emotional pains, grow from struggles, and live the life they want to live. Often, people feel alone and trapped by negative circumstances or obstacles.
At Elevation IFT, we are passionate about helping patients through life's journey every step of the way, regardless of the circumstance.