Sales Assistant Coordinator

We are looking for a Junior Sales Assistant Coordinator to support a U.S.-based sales operation in a remote capacity. You will serve as an important first point of contact for incoming customer inquiries while helping manage leads, quotes, bids, follow-ups, and sales pipeline activity.

This role is ideal for someone who is organized, proactive, persistent, and comfortable communicating professionally with U.S. customers by phone and email.

Duties / Task to perform

• Answer inbound customer calls promptly and professionally, providing a positive first impression.
• Capture and qualify new customer inquiries and route them to the appropriate sales team member.
• Distribute approved quotes and proposals and confirm successful receipt with customers.
• Conduct proactive phone and email follow-ups on open quotes according to established schedules.
• Engage with customers to clarify questions, understand timing, address objections, and establish clear next steps.
• Research potential bid opportunities through relevant platforms and identify prospects for review.
• Coordinate approved bid submissions while ensuring deadlines and applicable requirements are met.
• Maintain accurate and up-to-date CRM records, including customer notes, opportunity statuses, and next-action dates.
• Organize and monitor the sales pipeline to ensure leads and opportunities receive timely follow-up.
• Escalate complex customer needs and highly qualified opportunities requiring advanced sales or technical expertise.
• Participate in regular sales check-ins and pipeline reviews to communicate priorities, challenges, and next steps.

• Junior-level experience in sales coordination, inside sales, customer service, bid coordination, or a related role.
• Exceptional spoken and written English, particularly for professional phone and email communication.
• Strong organizational skills and attention to detail.
• Proactive and persistent approach to customer follow-up and pipeline management.
• Ability to communicate confidently and professionally with U.S. customers across different industries.
• Strong sense of ownership and ability to move open opportunities toward a defined next step.
• Ability to manage multiple priorities, deadlines, and customer interactions within structured workflows.
• Comfortable working independently in a remote environment with strong time-management skills.
• Reliable internet connection and a quiet, professional remote workspace.
• Familiarity with CRM software is highly desirable.
• Comfortable using cloud-based communication, scheduling, document-management, and sales-support tools.
• Willingness to learn established sales processes and follow documented workflows.

Schedule: Monday to Friday, 8:30am to 5:00pm (EST)

• Fully remote work environment
• Stable, long-term collaboration
• Clear scope of responsibilities and structured workflows
• Training and onboarding support
• Opportunity to work with international teams
• Exposure to modern tools and professional processes
• Supportive and collaborative work culture
• Opportunity for skill development and career growth

Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

‍ Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

Ready to grow your career with us?

Apply only if you are ready to commit, learn, and take ownership of your role.