Sales Operations Specialist

Role Overview

We are seeking a detail-oriented and commercially minded professional to support our sales organization by managing pricing, vendor coordination, customer invoicing, and complex deal structuring. This role sits at the intersection of Sales, Finance, and Operations, ensuring that opportunities are translated into accurate, profitable, and executable proposals.

In addition to standard sales support responsibilities, this role will play a key part in developing custom proposals for AI infrastructure projects (e.g., GPU clusters, AI factories, specialized hosting environments) and conducting customer financing and commercial viability analysis.

Key Responsibilities

Prepare and manage customer quotes, proposals, and order documentation

Ensure pricing accuracy, margin targets, and commercial feasibility

Support sales team in structuring deals, including non-standard and custom opportunities

Maintain CRM and deal documentation to ensure pipeline accuracy

Vendor & Cost Management

Source and manage vendor quotes (hardware suppliers, AI infrastructure partners, etc.)

Negotiate pricing and validate cost structures for profitability

Coordinate with suppliers for custom builds (e.g., GPU clusters, high-performance infrastructure)

Maintain up-to-date knowledge of vendor pricing and availability

Custom AI Infrastructure Proposals

Develop tailored proposals for AI factory / GPU-intensive deployments

Translate customer requirements into structured commercial offers

Collaborate with technical teams to align specifications with pricing models

Build multi-component proposals (compute, storage, networking, services)

Customer Financing & Commercial Analysis

Assess customer financial viability for large or long-term deals

Support structuring of financing options (e.g., staged payments, leasing, committed spend)

Analyze deal profitability, risk, and cash flow implications

Work with finance to validate terms and ensure compliance

Invoicing & Deal Execution

Generate and manage customer invoices and billing schedules

Ensure alignment between agreed terms and invoicing

Coordinate with finance on payment tracking and discrepancies

Support contract finalization and order processing

Cross-Functional Coordination

Act as a liaison between Sales, Finance, Procurement, and Technical teams

Ensure smooth handoff from proposal to execution

Identify process improvements in quoting, pricing, and deal workflows

Required Skills & Experience

Experience in Sales Operations, Commercial Operations, or Sales Support roles

Strong understanding of pricing, margins, and deal structuring

High attention to detail and organizational skills

Ability to manage multiple deals and priorities simultaneously

Comfortable working with CRM and quoting tools (e.g., HubSpot, Salesforce, or similar)

Strong communication skills across technical and commercial stakeholders

Nice to Have

Experience in cloud infrastructure, hosting, or data center environments

Familiarity with AI/ML workloads, GPU infrastructure, or high-performance computing

Exposure to vendor management or procurement processes

Basic financial analysis skills (ROI, cash flow, deal risk assessment)