Salesforce Functional/Business Analyst

Job Description: 

Salesforce Functional/Business Analyst

•              Functional consultant with minimum 8 years work experience. 6+ years of experience in the Salesforce ecosystem

•              Expertise in one or more Salesforce Product Technologies and can embed these capabilities into existing or new Salesforce Platform based solutions

•              In-depth understanding of the capabilities and constraints of the Salesforce platform

•              Ability to work with clients for requirements grooming and translate business needs into solution design and functional specs for the team.

•              Support design creation leveraging best practices and reviews with Architects

•              Contribute to developing test plans and drive the testing during both QA and UAT.

•              Experience in designing quick starts, POCs and accelerators

•              Experience with CPQ, Healthcare or Financial Services industries (Preferred)

•              Excellent writing, presentation, communication, and organization skills

•              Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, AppExchange Knowledge, and deep knowledge in several AppExchange packages

•              Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc.

•              Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution’s feasibility and functionality

•              Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation

•              Experience in Agile project delivery

•              Preferred Certifications – Salesforce Admin, Salesforce Business Analyst, Salesforce Sales, Service , CPQ Consultant certification