SAP BASIS Specialist

SCOPE OF WORK:

Seeking an experienced SAP BASIS Specialist, Leased Employee resource. The resource will provide technical and architecture design support for our enterprise SAP solutions. Supported environments include: ECC, CRM, BW, BOBJ, PO, Web Dispatcher, Fiori, C/4 HANA, S/4 HANA, Ariba, SAP BTP, SuccessFactors, SAP BDC, SAP SAC, Datasphere, among others. The contractor will be responsible for administration and support of the SAP ecosystem, encompassing installation, configuration, upgrades, patching, system refresh maintenance, and troubleshooting. The SAP BASIS Specialist contractor will collaborate with other SMUD teams to ensure a stable, scalable, and reliable enterprise computing environment.

KEY RESPONSIBILITIES

• Provide 24/7 on-call and after-hours support, as required.
• Lead primary SAP BASIS administration for major enterprise applications.
• Provide secondary administration support for other enterprise applications.
• Troubleshoot and resolve system issues, acting as the primary point of contact.
• Work closely with SMUD analysts and technical teams to resolve system outages or performance issues.
• Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
• Perform OS, application, database, and client tool patching and migrations.
• Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
• Configure systems and applications technically, ensuring alignment with SMUD standards.
• Ensure application availability per Service Level Agreements.
• Perform system sizing and capacity planning.
• Act as vendor liaison for bug fixes, licensing, and maintenance.
• Report to SMUD management with status updates, issues, and progress.
• Interface with business units and application users for support and troubleshooting.
• Install new application releases and version upgrades.
• Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
• Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
• Manage application security, including user administration.
• Provide desktop support and coordinate or deliver user training as needed.
• Evaluate software and hardware and provide technical recommendations.
• Automate tasks and streamline administrative processes in collaboration with IT and support teams.
• Coordinate application support with other SMUD resources (security, network, operations, application development).
• Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
• Participate in disaster recovery planning, testing, and documentation.
• Maintain fault tolerance and disaster recovery plans for SAP systems.

MANDATORY REQUIREMENTS

• Five (5) years as SAP BASIS supporting SAP ABAP and JAVA systems.
• Three (3) years supporting S/4 HANA, C/4 HANA, SuccessFactors, SAP BTP technology (cloud connector, cloud integration, Fiori, UI5, SAP HANA).
• Experience supporting at least two (2) major SAP implementations or upgrade projects, including S/4HANA migration using selective data transition and SAP RISE support.
• Able to provide remote on-call support outside of regular work hours which may include nights and weekends.

Experience:

• High school diploma or equivalent.
• Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications, including SAP BASIS.
• Must have experience in administration of SAP and non-SAP enterprise solutions (installation, setup, patching, troubleshooting, documentation, coordination).
• Must have experience in SAP system design, configuration, and functionality.
• Must have experience in system’s development lifecycle, data modeling, and complex technical issue resolution.
• Must have experience in data maintenance, retrieval, and operating systems (UNIX, Linux, Windows, AIX).
• Must have experience in all these areas. SAP ECC6, S/4 HANA, BW/BI, CRM, BOBJ, PO, BPC, HANA, C/4 HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, SAC, BDC, Datasphere, Solution Manager.

DESIRABLE QUALIFICATIONS

• Able to work hybrid every Tuesday onsite. This only qualifies for resources residing within a 2-hour drive (100-mile radius) from SMUD’s Headquarters location in Sacramento, CA.
• Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with SMUD’s technical environment
• Bachelor's degree in Computer Science, MIS, or related field from an accredited institution, or equivalent experience.
• Deep knowledge of SAP cloud offerings and hyperscale.
• Expert use of Solution Manager for monitoring and project documentation.
• Proficiency in SAP system refresh processes (native SAP and tools such as LAMA, SAP PCA).
• Administration experience for NetWeaver Java solutions (NWDI, EP 7.0, Adobe Document Services, PO, Web Dispatcher, SLD).
• Experience with SAP change management (CTS+, non-ABAP and cloud solutions).
• SAP system administration in DB2/AIX, RHEL environments

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.