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Essential Duties and Responsibilities:
• Manage direct sales process for strategic retail vertical opportunities in Enterprise Retail Management Software.
• Develop close relationships with key target customers.
• Maintain and grow Channel Partner Network to maximize indirect revenue beyond current growth rates and exceed targets.
• Develop partner network strategy to expand market reach.
• Support and drive sales activities as a Channel Sales Manager.
• Manage full sales cycle from inbound conversion to closure and post-sale upselling.
• Develop effective sales plans ensuring revenue and sustainable growth.
• Meet and exceed regional revenue and profit targets; provide accurate and timely sales forecasts.
• Gather market information to analyze competition and consumer/market trends.
• Establish strong customer relationships based on customer requirements and industry trends.
• Manage customer relations with Quarterly Customer Business Reviews.
• Own opportunity management and contract negotiation processes including proposals, contracts, pricing for licenses and services.
• Create and drive Demand Generation Strategy for retail industry.
• Grow retail software business through strategic lead generation, research, and cold outreach (phone and email).
• Collaborate with management to refine sales strategy, messaging, and process.
• Interact with Marketing, Professional Services, Global Support and Product Management.
• Continuously assess and validate channel partner needs.
• Provide technical and commercial support to indirect partners.
• Support regional commercial and marketing plan to accomplish growth targets.
• Work closely with Regional Head and Executive Management to execute business objectives.
• Provide feedback, market intelligence and recommendations to improve market penetration.
• Manage weekly forecasting for all direct and channel partner leads and opportunities.
• Update CRM with forecast and strategic customer data.
• Collaborate with marketing and product management to ensure high-quality partner training.
• Build and influence relationships at all levels, including C-Level.
Knowledge, Skills, and Abilities:
• Highly effective in a matrix organizational environment.
• Clear, engaging communication and presentation skills.
• Resilient and resourceful to drive change.
• Self-driven and motivated.
• Fluent in English.
• Professional qualification preferred.
• Ability to manage lifecycle of direct or channel engagements from scouting to onboarding and operational support.
• Willingness to travel domestically and to nearby countries; possible overnight and weekend stays.
Education & Experience:
• 15+ years corporate sales experience in Direct Sales and Channels/Resellers/Partner environments.
• Experience selling Retail Software.
• Required experience selling SAP Business One.
• Substantial sales experience.
• Partner and channel management experience is a plus.
• Professional qualification preferred.
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$120,000 - $120,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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