SAP Technology & Platform Services Sr Manager

The Senior Manager – SAP Platform & Technical Services is responsible for leading the end-to-end SAP technical landscape, including Basis, ABAP development, Integrations, Security, and Run Support. This role ensures the stability, performance, and security of the current SAP ECC environment, while playing a key leadership role in shaping and delivering the future-state transformation to Cloud and S/4HANA. The position operates at the intersection of platform engineering, application delivery, and business continuity, partnering closely with functional teams, infrastructure, and business stakeholders.

JOB DUTIES:

• Own end‑to‑end availability, performance, and reliability of SAP platforms
• Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery
• Ensure 24x7 operational stability with strong incident, problem, and change management
• Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support)
• Define and manage SLAs, KPIs, and accountability across all technical services
• Maintain and optimize the SAP ECC (EHP7) landscape
• Manage technical risk related to obsolete components, patching limits, custom code, and technical debt
• Ensure compliance with internal controls, audits, and regulatory requirements
• Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness
• Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation
• Partner with business and architecture teams to design scalable, future‑proof solutions
• Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners)
• Ensure resilient, monitored, and traceable business transaction processing
• Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment
• Manage vendors and partners, ensuring SLA performance, cost efficiency, and continuous improvement
• Deliver success through high availability, fewer incidents, faster delivery, reduced technical debt, and strong security posture

YOU MUST HAVE: 

• 5+ years SAP experience with strong technical foundation across: Basis / platform operations, ABAP and custom development lifecycle, Integrations (IDoc, EDI, APIs, middleware), SAP Security / GRC.
• Proven leadership of multi-disciplinary, geographically dispersed technical teams
• Experience managing complex SAP ECC landscapes
• Strong understanding of S/4HANA architecture and migration approaches
• Experience with cloud platforms (Azure/AWS) and SAP hosting models
• Experience of migrating on-premise SAP solutions to cloud platforms
• Vendor management and outsourced service delivery experience
• Advanced verbal and written English communication skills

WE VALUE:

• Experience with SAP RISE / Private Cloud
• Knowledge of Clean Core strategy and SAP best practices
• Experience supporting spin-offs / TSA environments

Core Competencies

• Strong ownership mindset – accountable for platform outcomes
• Able to operate at both hands-on technical and strategic levels
• Effective communicator with business and executive stakeholders
• Drives standardization, simplification, and automation
• Comfortable operating in transformation and ambiguity

WHAT'S IN IT FOR YOU? 

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. 
• A collaborative and inclusive work environment where your contributions are valued. 
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. 
• Access to cutting-edge tools, resources, and a supportive team to help you excel. 
• The chance to work with a global, innovative company shaping the future in its industry. 

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