Remote Scheduling & Admin Coordinator

We’re looking for a Remote Scheduling & Admin Coordinator to oversee cleaner allocations, client communications, and operational administration. You’ll ensure bookings run smoothly and records are kept accurate.

Key Responsibilities

• Assign cleaners and backup staff to jobs

• Confirm schedules with clients and cleaners

• Monitor payments and update internal systems

• Manage booking changes, cancellations, and urgent replacements

• Track job progress and document outcomes, feedback, and complaints

• Support recruitment coordination and onboarding of new cleaners

What You’ll Bring

• Excellent organisational and scheduling skills

• Strong written and verbal communication

• High attention to detail and accuracy

• Confidence in managing multiple priorities

• Proactive problem-solving approach

• Ability to work independently in a remote environment

Minimum of 3 years’ experience in administrative, scheduling, or operations roles

Experience using CRM or scheduling tools

Proficient in Microsoft Office

Comfortable with WhatsApp and phone communication

Reliable laptop, internet, and quiet home workspace

Outstanding communication skills (both written and verbal)