Senior Enablement Specialist

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Samsara sales team continues to grow at an astonishing rate and we need a seasoned enablement professional who can uplevel our Customer Success and Renewals onboarding programs. This high-impact role will be instrumental in accelerating time to productivity by ensuring every new hire has the knowledge, skills, and confidence they need to deliver exceptional results.

The ideal candidate will have a demonstrated skill set for building training for in-person and virtual audiences, a track record of cross-functional collaboration, and talent for change management within a fast-paced Sales environment.

Relocation assistance will not be provided for this role.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. 

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.


• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.


• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.


• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Partner with front-line managers and Directors to uplevel existing Customer Success and Implementations Enablement programs.


• Design an ongoing enablement program that is scalable, engaging for remote audiences and informed by industry best practices.


• Build multi-model training content including eLearning, virtual workshops, AI-led activities.


• Continuously improve training content with data-driven insights, learner feedback and alignment to internal product and process changes


• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience developing, coordinating and facilitating training sessions for audiences of 20+ learners (virtual and/or live)


• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.


• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.


• Experience implementing modern learning theories and methodologies.


• Works well under pressure in a fast paced, high exception environment. 

An ideal candidate also has:

• Multi-lingual and/or has worked with global audiences


• Has a background in CS, Professional Services, Account Management, Operations, or Program Management 


• Excels in an autonomous working environment


• Manages or has managed LMS & CMS platforms