Senior Logistics Coordinator

• Coordinate, plan and monitor orders received from the Client.

• Select the most suitable carrier for each shipment based on cost, service quality, and equipment requirements.

• Actively search for and onboard new carriers, support their implementation into operational processes, maintain strong and professional relationships with all contracted and non-contracted carriers, negotiate transport rates, and handle settlements in case of additional or unforeseen costs.

• Troubleshoot any potential or pending shipment problems; provide assistance in any shipment deficiencies, and immediately investigate and bring them to resolution.

• Key liaison between the Client’s organization and the selected Logistic Service Providers (LSP).

• Answer track and trace questions.

• Maintain/Set up Master Data if applicable.

• Train others as required, using/creating the agreed training documentation.

• Work cooperatively and productively with all internal and external stakeholders in accordance with the standards.

• Issue and distribute reports to internal and external stakeholders.

• Report any potential service failures to appropriate internal and external stakeholders.

• Provide input on carrier performance for LSP performance review meetings.

• Provide input on transport logistics related complaints upon request of the Quality department.

• Provide backup support for other logistics coordinators and team members.

• Provide operational support on Clients’ projects as needed.

• 2-3 years of experience in logistics coordination, freight brokerage, or transportation management

• Proven experience managing carrier relationships, onboarding, and rate negotiations

• Strong problem-solving skills with the ability to troubleshoot and resolve shipment issues quickly

• Proficiency with Transportation Management Systems (TMS) and master data setup

• Experience with EDI systems preferred

• Excellent written and verbal English communication skills

• Strong organizational skills to manage multiple orders and coordinate with various stakeholders

• Ability to analyze carrier options based on cost, service quality, and equipment requirements

• Experience in generating operational reports and providing performance input

• Team player willing to provide backup support and train colleagues

• Customer service-oriented with strong attention to detail

• Self-motivated, proactive, and able to work independently

• Comfortable serving as liaison between clients and logistics service providers

Working conditions:

• Working schedule: Mon - Fri 8 am - 6 pm CET

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.