Senior Manager, Privacy Programs

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

Collective Health seeks a qualified, experienced Privacy Program Manager (Privacy Manager) to join our team. The Privacy Manager will manage day-to-day operations of the organization’s privacy program, including development and capture of program analytics, managing and performing privacy-related audits, responding to privacy incidents, and developing and implementing privacy-related policies and procedures. This role will focus on privacy issues relevant to health claims administration, data aggregations, and HIPAA business associate and state privacy law obligations. This role will act as a subject matter expert on health care privacy and technology.  This role works cross-functionally with other members of the Legal, Compliance and Privacy teams and with business teams including Security, Engineering, Product, Customer Experience, and Data Analytics. 

What you'll do:

• Manage and oversee the Privacy Program in collaboration with the Chief Compliance Officer


• Lead a small privacy team


• Act as a subject matter expert on HIPAA and state privacy laws and related internal processes to educate on and ensure compliance with applicable regulations


• Monitor and respond to privacy questions and incidents, including conducting investigations and documenting findings


• Develop and implement privacy-related policies, procedures, controls, and training materials


• Develop and lead privacy monitoring and auditing activities


• Develop and track data analytics related to success of the privacy program and regulatory compliance


• Guide and support staff and management on privacy-related matters


• Collaborate with the organization's legal and compliance teams to identify and mitigate privacy risks


• Conduct periodic assessments of the organization's privacy practices according to industry standards and best practices to identify areas for improvement


• Stay up-to-date on privacy-related laws, rules, and regulations that impact health care and technology organizations


• Maintain confidentiality and privacy of member health information


• Provide other support for the organization's privacy program as needed

To be successful in this role, you'll need:

• Bachelor's degree


• Master’s in Public Health, Health Care administration or a related field strongly preferred


• Minimum of 10 years of experience in healthcare privacy compliance


• Strong knowledge of HIPAA and state privacy laws


• Excellent analytical and problem-solving skills


• Ability to communicate effectively with all levels of the organization


• Strong attention to detail and ability to work independently while supporting a team


• Experience with health care claims administration preferred


• Certification in healthcare privacy compliance (CHPC) or health care compliance (CHC) preferred

Pay Transparency Statement 

This is a hybrid position based out of one of our offices: Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week. #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 200,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Why Join Us?

• Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare


• Impactful projects that shape the future of our organization


• Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests


• Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.