Senior Program Coordinator

Job Summary:

esp is seeking a highly organized and proactive Senior Program Coordinator (SPC) who leads the strategic development and continuous improvement of Experience Programs across esp communities. The position is responsible for creating and evaluating standards of excellence, consulting and training program staff, and partnering with community coordinators to ensure consistent mission delivery aligned with the “esp Way”. By staying informed on industry trends and best practices, the role enhances program impact and supports the successful launch of new Experience Programs in emerging esp communities.

About esp:

esp exists to create transformative experiences for people with disabilities and their families, changing communities for the better! Founded in 1986 in Watkinsville, Georgia, esp now operates four locations across the state of Georgia to provide year-round programming, summer camp, and family support to nearly 1,000 families and growing. To learn more, visit espyouandme.org.

Our Values:

• Infused with Joyful Hospitality
• Innovating Possibilities
• Activating the Abilities of All
• Fascinated with Fun
• Compassion, Freely Given
• Connecting the Unconnected
• Persevering, Together

Top Five Responsibilities: 

1. Leadership, Management and Accountability of a Program Fellow
2. Create, evaluate, and continuously improve standards of excellence and mission delivery for all esp communities in identified program focus area: Experience Programs
3. Consult with, train, and/or onboard all Program Staff in the identified program focus area
4. Stay on top of industry trends and standards to renew and improve program mission delivery
5. Support in launching new esp community’s experience programs

Detailed Functions, Responsibilities & Skills:

• Oversee regional processes and train all program staff in identified program focus areas: licensing and logistics, key partnerships and relationships, program technology oversight and support, regional programming (example: Camp Twin Lakes), and more as needed. 
• Identify ways to continuously improve programs, whether through overall operational improvements or direct community engagement.. 
• Consult with, train, and uphold all program staff on processes, standards of excellence, and logistics
• Leadership and management and accountability of a Program Fellow 
• The Senior Program Coordinator (SPC) will also be responsible for supporting the launch of esp in new cities through Pop-Ups and Launch weeks, and whenever new programming is introduced or added.
• Prioritize safety for our participants, families, interns, assistants and volunteers at year-round programs
• Since the SPC will be consulting with and training other cities, new and established, travel is expected.

Knowledge and Skills:

• Actively seek input and collaborate across the organization on how we can be better
• Meet daily needs and project deadlines while also being strategic and performance-oriented
• Think strategically about how we can innovate new and ongoing programs
• Exhibit strong time and project management skills, with the ability to balance multiple events and initiatives
• Warmly engage with esp families and stakeholders
• Exhibit strong written and verbal communicator, with the ability to lead meetings, speak to community audiences, share esp’s mission, and communicate with diverse audiences
• Engage with community members, build meaningful relationships, and advance the esp mission with them
• Work nights and weekends on a flexible schedule

Experience / Preferred Requirements: 

• Strong organizational skills with the ability to multitask and prioritize effectively
• Ability to work independently and as part of a team in a fast-paced environment
• Preferred history of planning and executing large programs/projects
• Proficiency in Google Suite and comfortable with technology and multiple management platforms
• A high quotient for hospitality and customer service

Job Details:

• Compensation: $59,000
• FLSA Status: Exempt, Salaried, Full-Time
• Benefits: Medical, Dental, Vision, Supplemental, 401k matching after one-year, generous PTO policy
• Supervisor: Director of Programs
• Location: Athens, Georgia Area Preferred
• Job Type: Hybrid (in-person + work from home)

esp provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

esp is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. As part of this commitment, esp will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact esp’s People Team at [email protected].