Senior Support Technician/Consultant

Salary :

$75,000 - 110,000 yearly

Company : Teamlogic It

Job Type : Full Time

Remote / Work from Home

Job Description - Senior Support Technician/Consultant

We are seeking an experienced IT and networking professional with a broad range of skill sets and a desire to work in a team based collaborative environment. Qualified individuals must possess a relentless customer service attitude and exceptional communication skills. If you've got the ability to troubleshoot complex network issues, and the willingness and patience required to help a user find their Start menu, you might be the candidate we are looking for.

Responsibilities:

Managing and monitoring our client's computers, network, servers, systems, and entire IT infrastructure

Creating, managing, and implementing projects; small to large

Troubleshooting server, network, wireless, hardware, and software issues

Updating client IT documentation, network maps, tickets, and notes

Server account management; joining new and existing computers to domain

Software setup, configuration, and troubleshooting

Data backup and recovery (local and cloud); drive imaging

Local and hosted email migrations

Troubleshooting and remediation of problems on PC, and Mac workstations.

Provide telephone support to resolve issues on-line through remote access.

·Installation, configuration and administration of Windows Servers including deep understanding of Virtualization, Active Directory, and cloud hosting.

Network design, planning, implementation and support including DHCP, DNS, Domains, Firewall setup, VLANs, VPN access and redundant ISP load balancing and failover.

Setting up maintenance schedules and monitoring issues using remote management tools.

Installation and configuration of VOIP phone systems

Flexible work from home options available.

Compensation: $75,000.00 - $110,000.00 per year

About Us

TeamLogic IT delivers comprehensive, world-class IT services to a rapidly growing client base. We are a dynamic enterprise, providing IT solutions to small to medium businesses in the South Bay, Peninsula, and East Bay in Silicon Valley.

What We Do

TeamLogic IT helps your business stay safe, productive and profitable through the smart use of technology. For more than 15 years, companies of all sizes have relied on our complete spectrum of managed IT services and solutions throughout the Mountain View community to address their IT challenges.

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Senior Support Technician/Consultant

Job Description - Senior Support Technician/Consultant

About Us

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