Senior Workplace Engineer

Google Workspace Management

• Administration and maintain Google Workspace, including Gmail, Drive, Calendar, Meet, and other related services

• Implement and manage security settings, user access controls, and data protection measures

• Develop and enforce best practices, policies, and procedures for Google Workspace usage and administration

• Provide training and support to end-users, ensuring they are leveraging Google Workspace tools effectively

Apple MDM and MacBook Management:

• Deploy, configure, and manage Apple devices (MacBooks, Mobile Devices) using Mobile Device Management (MDM) solutions

• Implement and enforce security policies, including device encryption, application management, and compliance monitoring

• Ensure seamless integration of Apple devices within the corporate services

• Manage MacBooks, including setup, configuration, software updates, and troubleshooting

• Troubleshoot and resolve complex issues related to device management, connectivity, application performance, and hardware/software conflicts.

• Maintain an accurate inventory of Apple hardware and software assets.

• Create and maintain documentation for MDM workflows, MacBook setup guides, and troubleshooting procedures.

• Evaluate and recommend new Apple MDM technologies and best practices, providing recommendations for continuous improvement and security enhancements.

• Participate in MDM upgrade projects and security audits.

• Minimum of 3 years of experience in IT administration (2nd or 3rd level support role), with a focus on Google Workspace and Apple MDM management

• Proficiency in administering and supporting Google Workspace services and mobile devices in an enterprise environment

• Strong understanding of IT security principles, practices, and technologies

• Excellent troubleshooting and problem-solving skills

• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment

• Relevant certifications (e.g., Google Workspace Administrator, Jamf Certified) are a plus

• Fluency in English