Service Coordinator I - Lackawanna/Luzerne County

***This position requires travel in Lackawanna and Luzerne county and surrounding areas.***

***Sign On Bonus available***

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View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/

Join Our Team as a Service Coordinator I!

Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!

About Us:

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible.  We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

View our careers page here: https://www.sc-unlimited.org/careers 

Key Responsibilities:

• Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.


• Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.


• Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.


• Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.


• Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.


• Database Management: Maintain and utilize internal databases to track participant information and encounters.


• Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.


• Company Values: Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education: Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.

OR

• Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred


• Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.


• Technical Skills: Proficient in using computer systems and technology relevant to the role.


• Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.


• License: Valid driver’s license and dependable means of transportation.  Must be able to travel throughout Lackawanna and Luzerne and surrounding counties.

Why Join Us?

• Impactful Work: Make a real difference in the lives of individuals in your community.


• Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.


• Professional Development: Opportunities for continuous learning and career advancement.


• Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.

Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!