Service Superintendent

JOB DESCRIPTION

The OBR Service Superintendent will supervise the service of cooling towers, preventative maintenance, and cooling tower repairs, ensuring that each job is completed safely, efficiently, on time, and to OBR quality standards. The incumbent ensures that the service aspect of cooling towers is completed under experienced leadership and direction. Further, the incumbent is responsible for customer satisfaction, completing each job according to contract and budget, and completing all associated paperwork for job closeout. The successful incumbent will demonstrate strong leadership skills, ensure that job sites are as safe as possible, collaborates well with clients and fellow associates, and stays on time and on budget. The Service Superintendent must work closely with OBR engineering, project management, purchasing and Service Management to meet or exceed customer expectations.

Position may require extensive travel depending on job locations.

ROLES/TASKS OF THE POSITION

·         Always work safely and follow safe work procedures. Look out for co-workers and others at the jobsite. Must stop work if unsafe conditions are present.

·         Interface with clients on all aspects of the project.

·         Supervise and mentor field technicians.

·         Conduct safety orientations and supervise OBR and industry safe work practices.

·         Receive and manage service materials.

·         Supervise service process.

·         Create service reports and time reports.

·         Select suppliers for equipment rental and field job supplies.

·         Close out each job, including final paperwork, ensuring client approval and satisfaction.

·         Manage job time produce profit for each job assigned.

·         Create and manage schedules and work plans.

·         Monitor progress of subcontractors.

·         Coordinate and run pre-service meetings.

·         Train and develop Foremen, Leadmen, and general crew (all crafts).

·         Inspect work in progress to ensure that workmanship conforms to customer and OBR SOP and specifications and the adherence to service schedules.

·         Confer with supervisory and engineering personnel and inspectors and suppliers of tools and materials to resolve service problems and improve service methods.

·         Resource for strategic development of bid and project strategies.

·         Resource for problem solving during service process.

·         Responsible for planning various size projects ranging from simple inspections to large, complex projects.

·         Travel to job sites required.

·         Other duties as assigned.

EDUCATION & EXPERIENCE

·         High school diploma, or equivalent

·         1-2 years (minimum) in the field performing cooling tower services.

·         OSHA 10 AND OSHA 30 Certifications 

·         Certification in CPR and First Aid

·         Valid Driver’s License

·         TWIC card

·         Knowledge of Windows-based applications

·         Knowledge and application of safety standards through OSHA training and experience

·         Rigging, forklift, and man-lift certification

·         Ability to manage large crews and work scopes.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities or medical restrictions to perform the essential functions.

·         Lifting of up to 50 pounds, bending, climbing (stairs and structures) and stooping

·         Keyboarding/typing

·         Ability to read effectively from a computer screen and/or paper copy.

·         Ability to manage a large volume of work and perform multiple tasks in a fast-paced environment.

·         Ability to communicate effectively verbally.

PREREQUITES / REQUIREMENTS

·         Negative 10 panel urinalysis and breath alcohol test.

·         Valid Driver’s License.

·         Proof of U.S. Citizenship.

·         Score of a 2 or less in a DISA background screen.

·         Must maintain active status in DISA.

As an OBR Cooling Towers team member, you will enjoy:

• Competitive Salary: A salary commensurate with experience and performance, with potential for bonuses and raises.
• Comprehensive Health Coverage: Including medical, dental, and vision insurance for employees and eligible dependents. OBR pays the medical premium for employees!
• Retirement Plan: A 401(k) plan with employer matching.
• Health Savings Account: OBR contributes to employee’s HSA.
• Professional Development: Opportunities for training and workshops.
• Life Insurance: Voluntary coverage for employees and their families. OBR also provides employees with Life Insurance.
• Short Term Disability, Critical Illness, and Accidental Injury: Voluntary coverage.
• Per Diem, Mileage, and Gas: For those that travel and fall within OBR policy.