We are a well-established North American office of a European metal cutting machine tool builder and importer, and are seeking a Machine Tool Service Technician to join our growing team.  Our company is located in Charlotte, NC, but we are looking for a remote technician currently located in the Cleveland, OH or surrounding areas.

Responsibilities:

• Travel to customer sites across North America, with a focus on north-central states


• Troubleshoot and repair production metal cutting machines


• Install new machines


• Work with service technicians from the production factories during machine installations


• Perform preventative and predictive maintenance on customer machines


• Interact with customers regarding service and spare parts needs


• Assist in office work such as spare parts shipments, teleservice, etc., when not traveling.

Qualifications:

• Experience with machinery - specific experience with metal cutting machinery service a plus.


• Understanding of CNC and PLC programming and troubleshooting.


• Understanding of hydraulics, pneumatic, and lubrication systems.


• Understanding of the function of metal cutting, including cutting tools and processes.


• Ability to travel - typically travel is for one week - some times shorter, but occasionally a weekend stay is required. Travel is not anticipated every single week, but should be anticipated to be 50-60% of the time.


• Good customer interaction skills