Salary :
Role Overview
We are looking for an experienced, high-level Property Manager to oversee the day-to-day operations of a growing short-term rental portfolio. This role requires someone who can operate independently, proactively solve problems, and deliver consistently high guest experiences without direct oversight.
Core Responsibilities
Guest Experience & Communication
- Manage all guest messaging from inquiry through checkout
- Handle issues, complaints, and special requests professionally
- Maintain 5-star review standards and resolve negative experiences
Cleaner & Turnover Management
- Coordinate cleaning schedules (via Turno or similar)
- Ensure properties are guest-ready before check-in
- Communicate directly with cleaners for issues or re-cleans
Maintenance & Vendor Coordination
- Schedule and manage maintenance requests
- Source and communicate with vendors (plumbing, HVAC, etc.)
- Ensure issues are resolved quickly and cost-effectively
Review Management
- Monitor and respond to guest reviews
- Attempt to remove unfair or policy-violating reviews
- Handle guest follow-ups and potential refunds when needed
Operations & Optimization
- Assist with pricing adjustments (via PriceLabs or similar tools)
- Identify opportunities to improve performance and guest experience
- Monitor listings and flag any operational issues
Key Traits We’re Looking For
- Highly independent and proactive
- Strong communication skills (professional, calm, and clear)
- Detail-oriented and organized
- Comfortable making decisions without constant direction
- Experience managing Airbnb or similar STR platforms
Bonus Experience
- Guesty, Turno, PriceLabs, or similar tools
- Experience managing multiple properties
- Ability to negotiate with guests and vendors
Success in This Role Looks Like
- Minimal owner involvement in daily operations
- Consistently high guest reviews (4.8+ average)
- Issues resolved quickly without escalation
- Smooth coordination across cleaners and vendors
Work Structure
- Remote role
- Primarily weekday coverage (with awareness around check-in times)
$900 - $1,100 a month
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Your email job alert is now active!
