Job Title: Smile CDR Administrator / Platform Engineer

Location: 100% Remote
Duration: 3 Months
Job Type: Contract Only
Work Authorization: U.S. Citizens Only

About Sigma Systems Inc. (Staffing Agency)

Sigma Systems Inc. is a trusted staffing agency specializing in placing skilled professionals in technology, healthcare IT, and data engineering. We partner with leading organizations to deliver experienced talent for critical technology initiatives, healthcare interoperability, and enterprise platform solutions.

Position Overview: Smile CDR Administrator / Platform Engineer

Sigma Systems Inc. is currently recruiting for an experienced Smile CDR Administrator / Platform Engineer for one of our clients. This role focuses on administering, configuring, monitoring, and supporting an enterprise healthcare interoperability platform.

The selected candidate will manage Smile CDR environments, support HL7 FHIR-based APIs, troubleshoot platform and integration issues, and ensure secure, reliable operations. The role also supports healthcare interoperability initiatives aligned with CMS and ONC regulatory requirements, including Patient Access, Provider Access, Prior Authorization, Payer-to-Payer data exchange, and BCBSA interoperability programs.

This is a hands-on platform administration role ideal for professionals with strong Smile CDR expertise, healthcare interoperability experience, and a background supporting production healthcare systems.

Key Responsibilities:

Smile CDR Platform Administration

• Administer and configure Smile CDR environments across Development, Test, and Production.
• Manage Smile CDR modules, partitions, repositories, channels, security settings, and API configurations.
• Support FHIR R4 repositories and SMART on FHIR implementations.
• Monitor platform health, performance, availability, capacity, and overall system reliability.
• Troubleshoot platform configuration, data ingestion, and operational issues.
• Support platform upgrades, maintenance, and production incident resolution.

Healthcare Interoperability & API Management

• Configure, maintain, and support RESTful APIs and healthcare integration endpoints.
• Support HL7 FHIR-based healthcare data exchange and interoperability implementations.
• Troubleshoot API integrations, authentication issues, and data exchange failures.
• Work with OAuth 2.0, JSON, and XML to support secure API communication.
• Support SMART on FHIR applications and related authentication and authorization workflows.
• Ensure reliable communication between Smile CDR and external healthcare systems.

Regulatory Compliance & Healthcare Initiatives

• Support CMS and ONC interoperability requirements and regulatory initiatives.
• Contribute to Patient Access, Provider Access, Prior Authorization, and Payer-to-Payer interoperability programs.
• Support BCBSA interoperability initiatives and applicable healthcare data exchange requirements.
• Implement and maintain access controls, audit logging, security policies, and compliance procedures.
• Help ensure platform readiness for regulatory deadlines, audits, and operational reviews.

Platform Operations & Performance

• Monitor platform performance and investigate system bottlenecks.
• Perform troubleshooting and root cause analysis for production incidents.
• Use SQL and database knowledge to investigate data and integration issues.
• Work with Linux environments and scripting tools to support platform administration and operational tasks.
• Develop operational runbooks, deployment procedures, support documentation, and platform standards.
• Coordinate with vendor support teams when necessary while maintaining internal ownership of the platform.

Collaboration & Delivery

• Collaborate with architecture, engineering, infrastructure, security, and business teams.
• Support platform design discussions, implementation planning, and operational improvements.
• Follow established change management, release management, and production support procedures.
• Contribute to DevOps and CI/CD practices where applicable.

Required Qualifications

Smile CDR & Platform Administration

• 3+ years of experience administering or supporting Smile CDR.
• Strong knowledge of Smile CDR architecture, configuration, modules, repositories, partitions, and platform operations.
• Experience managing and supporting production healthcare interoperability platforms.
• Ability to troubleshoot Smile CDR configuration, performance, and integration issues.

Healthcare Interoperability & FHIR

• 5+ years of healthcare interoperability experience.
• Strong understanding of HL7 FHIR R4 standards and healthcare data exchange.
• Hands-on experience with REST APIs and API integrations.
• Knowledge of SMART on FHIR and OAuth 2.0 authentication and authorization.
• Experience working with JSON and XML data formats.
• Understanding of healthcare interoperability workflows and integration requirements.

Technical & Operational Skills

• Strong SQL and database fundamentals.
• Experience with Linux environments and scripting.
• Experience troubleshooting API integrations, platform performance, and production issues.
• Understanding of platform security, access management, audit logging, and operational monitoring.
• Ability to investigate incidents, perform root cause analysis, and implement corrective actions.

Professional Skills

• Strong analytical and troubleshooting abilities.
• Effective communication and collaboration skills.
• Ability to work independently in a remote contract environment.
• Ability to document technical procedures and operational standards.

Preferred Qualifications

• Experience supporting CMS interoperability mandates and ONC requirements.
• Experience with Axway API Gateway.
• Knowledge of Apache Camel and integration frameworks.
• Experience with cloud platforms and cloud-based healthcare solutions.
• Knowledge of healthcare payer systems and payer interoperability workflows.
• Familiarity with DevOps practices, CI/CD pipelines, and GitLab.
• Experience supporting regulatory compliance and production healthcare environments.

Key Skills

• Smile CDR Administration
• Smile CDR Platform Configuration
• FHIR R4 Repository Management
• HL7 FHIR Standards
• REST API Development and Support
• API Security and OAuth 2.0
• SMART on FHIR
• Healthcare Interoperability
• Healthcare Data Exchange
• Platform Monitoring and Support
• Incident Management and Root Cause Analysis
• Performance Tuning
• SQL and Database Fundamentals
• Linux and Scripting
• System Integration
• CMS / ONC Interoperability Compliance
• Axway API Gateway (Preferred)
• Apache Camel (Preferred)
• GitLab CI/CD (Preferred)

Why Work with Sigma Systems Inc.?

• Opportunity to contribute to enterprise healthcare interoperability initiatives.
• Work remotely on a specialized healthcare technology platform.
• Collaborate with experienced engineering, architecture, and healthcare IT teams.
• Gain experience supporting critical healthcare data exchange and regulatory programs.

How to Apply

If you have strong hands-on experience administering Smile CDR and supporting HL7 FHIR-based healthcare interoperability platforms, we encourage you to apply with your latest resume.

Important Requirements:

• U.S. citizenship is mandatory.
• This is a 100% remote
• Candidates must complete the required Glider assessment test

Sigma Systems Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all professionals.