Sr. Salesforce Administrator

Who We Are 

At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart?  

We’re a fast-growing, people-first U.S. company that believes in building thoughtful, user-friendly systems to support our employees and customers. As we expand, we’re looking for talented Salesforce Admins in Costa Rica who bring both technical know-how and strong collaboration skills. 

We deeply value the expertise in Costa Rica and are committed to a remote-first culture that enables you to thrive in your role—no need to relocate. 

The Role 

As a Salesforce Administrator, you’ll act as a hybrid Admin + Business Analyst, working across teams to understand business needs, translate them into Salesforce functionality, and deliver scalable solutions using clicks (not code). You’ll partner closely with stakeholders across departments and help ensure our Salesforce environment evolves in alignment with our business goals. 

What You’ll Be Doing 

• Configure and maintain core Salesforce functionality (Sales Cloud, Service Cloud, Experience Cloud) 

• Gather, document, and analyze business requirements through stakeholder meetings 

• Build automations using Flows, Validation Rules, Approval Processes, and Page Layouts 

• Manage user permissions, data integrity, and system hygiene 

• Troubleshoot issues, implement enhancements, and support new feature rollouts 

• Train users and create documentation to improve adoption and usage 

• Collaborate with developers on more complex customizations or integrations 

What You Bring 

• 3–5 years of hands-on Salesforce Admin experience 

• Strong experience with configuration tools (Flows, Reports, Dashboards, Objects, etc.) 

• Solid understanding of business analysis methods (user stories, process maps, requirements gathering) 

• Experience supporting multiple departments like Sales, Marketing, or Customer Support 

• Excellent communication and problem-solving skills 

• Good written and spoken English (B2+ level or higher) 

• Must have previous experience working with US based companies 

• Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa) 

• Comfortable working from home with a reliable internet connection 

Why You’ll Love Working Here 

We take care of our people. Our benefits are designed to help you live well—inside and outside of work: 

• Work from anywhere in Costa Rica – your home, your space, your schedule 

• Grow with us – continuous learning, mentorship, and challenging projects 

• Global collaboration – be part of a diverse team that values your perspective 

• Connected culture – Slack, virtual events, and real relationships (not just tasks) 

• Flexible hours that respect work-life balance and your time zone 

Let’s Make an Impact Together 

If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. 

Ready to grow with us? Apply now. Let’s build something great together.