SRS RECOVERY MANAGER

Description

Summary

This position is established for the purpose of providing recovery management to the Specialized Recovery Services population: Disabled adults with severe and persistent mental illness, diagnosed chronic conditions or end stage renal disease.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Conducts contacts with individuals/caregivers in accordance with program specifications to monitor the delivery of all services in the individual’s all services plan.
2. Assists individuals in gaining access to any necessary services regardless of funding source which enable individuals to remain in their community living arrangement.
3. Conducts annual and event-based assessments of individual’s eligibility according to program specifications.
4. Conducts initial assessment and determines eligibility for Specialized Recovery Services Programs.
5. Authorizes any changes to the amount, scope, duration, and timeframes of waiver services according to CareSource requirements.
6. Coordinates provision of Specialized Recovery Services (SRS) with other services in the all-services plan.
7. Schedules and facilitates interdisciplinary team meetings for individuals.
8. Educates individual/caregiver within scope of knowledge by providing health education or information about community resources.
9. Adheres to the reporting requirements for incidents and prevention from harm planning.
10. Maintains ongoing contact with service providers/subcontractors to monitor service delivery and resolve service provision problems.
11. Complies with CareSource policies and procedures relating to assessment/Case Recovery Management.
12. Maintains all appropriate documentation in formats and time frames prescribed by the PAA, CareSource and the Ohio Department of Medicaid (ODM).
13. Assists with preparation of state hearing documentation and participates in state hearings as needed.
14. On call responsibilities as assigned.
15. Maintains strict confidentiality of consumer information according to HIPAA/CareSource/Agency/ODM policy.
16. Attends and participates in all required meetings and training to maintain and improve job skills.
17. Understands the Agency’s Conflict of Interest Policy and complies with the Ohio Aging Network’s requirements for disclosure.
18. Assists with and completes special projects and activities as assigned.
19. Participates in training to maintain and improve job skills.

20. Performs duties with respectful communications & behaviors.

Requirements

1. Minimum of three years post-degree experience working with individuals diagnosed with serious and persistent mental illness (SPMI) or have a minimum of one-year post-graduate experience working with individuals with a diagnosed chronic condition (DCC). 
2. Successful completion of orientation training within 30 days of initial employment.
3. Conducts visits to all 12 counties as needed for program compliance.
4. Ability to relate well with all individuals, community agencies, Area Agency, ODM and CareSource staff.
5. Knowledge of issues affecting people with severe and persistent mental illness, end stage renal disease, and other chronic conditions.
6. Understanding of home and community-based service delivery system and community resources.
7. Strong verbal and written communication skills.
8. Ability to communicate professionally, respectfully, and effectively.
9. Knowledgeable in Microsoft Word and Excel.
10. Ability to make sound decisions and demonstrate critical thinking skills.
11. Ability to prioritize, organize and maintain accuracy in a flexible job environment.

Embraces and exemplifies the Agency’s 4 Keys of Excellence

• Safety
• Customer Service
• Courtesy 
• Efficiency

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing duties of this job, the employee is frequently required to:

Carry job related items weighing up to 30lbs into private homes and facilities which may not be readily accessible. 

Also stand; walk; sit, type, talk.

HIPAA/Confidentiality

Must maintain strict confidentiality and comply with all Agency HIPAA policies and procedures.

Travel

Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible.

Eligibility Requirements

Registered Nurse (RN), Licensed Social Worker (LSW or LISW) holding an active license to practice in the State of Ohio and a minimum of one (1) year prior experience in Home and Community Based Service or case management.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.