Stock Plan Administrator

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is seeking a talented, highly motivated, team player to serve as Global Equity Administrator, supporting the continued growth of ServiceNow globally. This person will be primarily responsible for supporting the day-to-day administration of our global equity plans, including the daily processing of equity transactions in compliance with governing stock plan documents and regulations.  This full-time position, reporting into the Director - Global Equity Management, requires a team player who can work with internal and external stakeholders and who can provide accurate and precise work product with minimal supervision in a fast-paced, high-energy environment. 

Responsibilities: 

• Administer the company's equity programs, overseeing accurate and timely processing of all equity transactions. 
• Ensure compliance with SOX requirements and collaborate with internal and external teams to ensure successful audits.   
• Maintain daily record keeping of equity data, implementing quality control measures for the recordkeeping system 
• Reconcile transactions, termination dates, tax withholding and reporting, and other items as required 
• Generate and review recurrent and ad-hoc reports for Finance, Payroll, HR and Legal departments 
• Administer ESPP (U.S. and international), managing share purchases and monitoring ESPP limits. 
• Facilitate qualified and disqualified dispositions and collaborate with vendors for outsourced administration. 
• Maintain an effective partnership with Finance, Tax, Payroll and HR departments to effect transaction processing 
• Communicate plan provisions to employees and resolve employee concerns as appropriate 
• Assist with creating and presenting employee educational videos and live webinars 
• Identify, develop, and implement processes and procedures to automate, streamline and improve stock administration functions 

• 3+ years in stock administration for a U.S.-based, multinational publicly traded preferred or 5+ years in a related role (e.g., - stock based accounting) 
• Strong academic background, with bachelor’s degree preferred 
• Proficiency in MS Office applications, advanced proficiency in Excel 
• Preferred: Certified Equity Professional (CEP) or in the process of obtaining certification 
• Preferred: Familiarity with Section 16 reporting (Forms 3, 4 and 5) 
• Advanced analytical ability, attention to detail, strong organizational skills, and ability to multi-task in a fast-paced environment 
• Understanding of the various t types of equity awards and public company equity programs across multiple jurisdictions 
• Excellent communication skills with the ability to articulate complex issues 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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