Design and implement an implementation journey for Carbmee’s customers
Liaise with senior stakeholders to understand each customer’s ERP system structure via business process analysis and consultation
Explain Carbmee’s data requirements to clients
Give clients feedback about their shared datasets and how to improve them to match Carbmee’s data requirements
Prepare the client's data to get it ready for the import process.
Create a project plan for each client, detailing the tasks that need to be completed for the timely integration of their data and customization with Carbmee in close collaboration with our Customer Success team
Ensure that the project team is aware of key deliverables and project milestones
Provide technical support and training to stakeholders
Ensure customer’s successful integration of Carbmee’s platform. Perform diagnostic tests and proactively resolve issues to ensure a seamless customer experience
Proactively identify ways in which we can scale and optimize the technical implementation
Impeccable project management skills and proven expertise in managing technical projects with multiple stakeholders
Extensive knowledge of ERP infrastructure (specifically SAP) and ability to share this knowledge with the rest of the team
Performance-driven mindset and consultative approach
Strong Excel skills (pivot tables, vlookup and similar) and data analysis skills
Strong analytical, diagnostic and problem-solving skills
Works well across distributed and cross-functional teams in a fast-paced environment
Excellent English skills, German skills are a great plus
Passionate about business sustainability, carbon emissions and decarbonization management in alignment with Carbmee’s mission and vision
Excited to join our diverse and international team in Berlin or Munich and work remotely or from our offices in a hybrid environment
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