Telecommunications Specialist (Eastern Service Area)

Job Title: Telecommunications Specialist

Location: Various Locations Position: Full-Time

Job Description:

Duties/responsibilities include a Telecommunications Specialist who knows that sensible processes are at the heart of a successful workflow. Must be a driven individual who has knowledge of a wide range of communications concepts, principles, and practices or in-depth knowledge in a particular functional area of telecommunications (transmission media, data transfer, ground to ground radio, switching systems, or other very specific aspects of telecommunications) to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. The Telecommunications Specialist should be able to review, analyze, and resolve difficult and complex telecommunications problems. The ideal candidate should be able to work independently to resolve gaps or conflicts in guidelines according to project requirements, consistent with telecommunications program objectives.

Specific responsibilities may include:

• Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
• Plans network installations by studying technical specifications and preparing an installation schematic.
• Inventories and prioritizes network and equipment repairs.
• Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
• Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers.
• Documents network by recording configuration diagrams and programming.
• Analyzes network performance and prepares and presents reports based on that analysis.
• Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
• Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner.
• Maintains safe work environment by following standards and policies.
• Updates job knowledge by participating in educational opportunities and reading technical publications.
• Interprets policy originating from higher organizational levels, developing local policy and implementing instructions, providing authoritative interpretations and guidance to management officials and other telecommunications specialists, and resolving issues involving conflicting telecommunications requirements.
• Resolves a variety of conventional telecommunications problems, questions, or situations, such as those where the employee is responsible for monitoring established communications systems and programs.
• Performs independent reviews and recommending actions involving well-established criteria, methods, techniques, and procedures.

About the Company:

Capital Group, a certified small business, is a customer responsive firm with an extensive record of providing superior professional support services to Federal clients. Our professional services include full life cycle strategic consulting, acquisitions strategy development and implementation, systems engineering, program management and business and financial management.

Capital Group offers competitive salaries based on experience and an extensive benefits package including Health/Dental/Vision Benefits, 401(k), Life/Short-Term/Long-Term Insurance, and ten Federal Holidays and paid time off.

Required Qualifications:

• A minimum of a bachelor’s degree from an accredited college or university in a required field of study or at least 24 semester hours in any combination of the following fields: computer science, telecommunications, information technology, or similar field.
• All Candidates must demonstrate excellent oral and written communication skills; strong financial, analytical, and problem-solving skills; proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint); capacity to adapt to a fast-paced, dynamic environment; and the ability to work well on a team.
• US Citizenship
• Able to obtain a public trust security clearance.

Preferred Qualifications:

• Specialized certification, Cisco Certified Network Associate (CCNA)
• Experience with microwave, Wireless LTE, VSAT, or VoIP telecommunications.
• Knowledge of FAA communications systems, safety protocols, and regulations.
• Certifications in tower climbing safety, fiber optics, or network systems.
• A journeyman electricians license.