The Territory Manager owns the strategic development and execution of a multi-state business plan designed to drive profitable small business growth and strengthen UFG’s regional presence. This role requires a high degree of strategic thinking, data-driven decision-making, and the ability to tailor approaches based on agency maturity, performance trends, and market dynamics.

The Territory Manager serves as a trusted representative of UFG in the field—building deep agency partnerships, influencing engagement, and ensuring a seamless, consistent agent experience through strong communication and cross-functional collaboration. Success requires exceptional organization, proactive planning, and disciplined execution to achieve small business submission, quote, bind, premium, and profitability goals

This is a fully remote opportunity handling a territory that includes North TX, OK, and AR.

Responsibilities:

Territory Management / Sales and Agency Development (50%)

• Develop and execute a territory-level strategic plan informed by analytics, agency segmentation, and market conditions.


• Demonstrate full ownership of territory results—prioritizing agencies, allocating time and resources for maximum impact, and driving accountability.


• Build, strengthen, and expand agency partnerships to increase engagement and drive profitable small business growth.


• Evaluate agency performance trends (submission flow, mix, bind/declination ratios) and maintain an ongoing feedback loop with Small Business Leadership to support improvement.


• Identify distribution gaps and appoint new agencies that fit UFG’s long-term strategy.


• Facilitate targeted agency development through training, planning sessions, and performance-aligned growth conversations.


• Set annual goals with agencies and execute tailored action plans to achieve premium and profitability commitments.


• Maintain comprehensive agency profiles capturing performance, opportunities, and strategic fit.


• Partner closely with Underwriting, Marketing, and internal teams to ensure alignment and remove obstacles—elevating issues and solutions effectively.


• Collect and communicate market intelligence to influence ongoing strategy and product refinement.


• Promote the adoption of UFG digital tools, systems, and Service Center capabilities to elevate agent experience and efficiency.


• Present territory insights, performance trends, and recommendations to leadership at defined intervals.

Small Business & Broader Organizational Expertise (20%)

• Maintain deep knowledge of Small Business underwriting appetite, product offerings, digital tools, and key metrics.


• Proactively engage agents to drive high-quality Small Business submissions aligned with appetite and strategic opportunity.


• Support agency partners in navigating UFG systems, portals, and processes to ensure efficient, complete submissions.


• Demonstrate technical proficiency with automated rating, quoting, and submission platforms.


• Act as an informed resource on UFG’s broader commercial portfolio to connect agents with the right solutions and internal partners.

Change Leadership, Internal Alignment & Strategic Communication (30%)

• Champion UFG’s strategic initiatives in the field—reinforcing digital adoption, system usage, and operational changes.


• Build strong collaborative relationships across Underwriting, Service Center, Underwriting Support, Marketing, and other internal partners to improve workflow and agent experience.


• Maintain consistent communication with regional leadership, Senior Production Underwriters, and internal teams, sharing field insights and recommending solutions.


• Support and deliver both internal and external training on Small Business products, tools, sales messaging, and system usage.


• Identify systemic challenges and contribute to continuous improvement efforts by bridging field insights with internal teams.


• Demonstrate resilience, adaptability, and strong judgment while navigating ambiguity, changing priorities, and competitive pressures.


• Invest in ongoing professional development in sales capability, product knowledge, and insurance industry trends.

Qualifications:

Education:

• Four (4) year college degree or equivalent in related


• CPCU, CIC or AU preferred

Experience:

• 5+ years of sales, agency distribution, and/or underwriting experience

Knowledge, skills & abilities:

• Strategic thinker with strong analytical capability and the ability to translate insights into actionable plans.


• High personal ownership for business results, demonstrating accountability, urgency, and follow-through.


• Professional presence with the ability to influence agency behavior and elevate UFG’s brand in the field.


• Exceptional verbal and written communication skills, including effective executive-level reporting and cross-functional communication.


• Solutions-oriented, self-directed, persistent, and motivated by challenge.


• Strong organizational skills and ability to manage complex workflows across a multi-state territory.


• Comfortable in a fast-paced, evolving environment with high expectations.


• Proficiency with rating, quoting, CRM, and automated submission tools.


• Working knowledge of insurance, underwriting, rating, coverage, and industry practices.


• Familiarity with other UFG business functions (risk control, claims, middle market, etc.) is beneficial.

Working Conditions:

• General office or remote work environment with at least 50% travel

Pay Transparency Statement

UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $ 80,000 - $106,000 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.

In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:

• Quarterly incentive compensation


• Medical, dental, vision & life insurance


• Accident, critical Illness & short-term disability insurance


• Retirement plans with employer contributions


• Generous time-off program


• Programs designed to support the employee well-being and financial security.

This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.