Logo-of-Crewbloom-hiring-for-jobs-in-US-on-GrabJobs

Track and Trace Specialist

icon building Company : Crewbloom
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Track and Trace Specialist

The 3PL Track and Trace Specialist is responsible for managing and coordinating freight movements between shippers, carriers, and receivers. This role ensures all loads are picked up and delivered on time, providing exceptional service and communication to customers and partners. The position plays a key role in maintaining smooth daily operations within a third-party logistics (3PL) environment.

Key Responsibilities:

  • Coordinate transportation of shipments from pickup to delivery, ensuring on-time performance.
  • Build and maintain relationships with carriers, drivers, and customers to ensure reliable service.
  • Negotiate rates and secure carrier capacity to move freight efficiently and profitably.
  • Monitor shipments through TMS and GPS tracking systems; provide proactive updates to clients.
  • Resolve issues such as delays, re-routes, or accessorial charges quickly and professionally.
  • Verify and process documentation including BOLs, rate confirmations, and proof of delivery.
  • Collaborate with internal teams to meet service standards and operational goals.
  • Ensure compliance with company policies, DOT regulations, and customer requirements.
  • 1–3 years of experience in 3PL, freight brokerage, or trucking operations preferred.
  • Strong understanding of transportation, logistics, and supply chain management.
  • Excellent negotiation, communication, and customer service skills.
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
  • Experience using TMS software, Microsoft Office, or Google Workspace.
  • Strong organizational skills and attention to detail.
  • Performance Indicators (KPIs):
  • On-time pickup and delivery percentage.
  • Carrier and customer satisfaction.
  • Load profitability.
  • Response and issue resolution time.
  • Data and documentation accuracy.

Minimum Technical and Work Environment Requirements:

  • Internet Connection:
    • Primary internet connection with a minimum speed of 15 Mbps.
    • Backup internet connection with at least 10 Mbps.
    • Backup connection must be capable of supporting work during a power outage.
  • Primary Device:
    • Desktop or laptop equipped with at least:
      • Intel Core i5 (8th generation or newer)Intel Core i3 (10th generation or newer)AMD Ryzen 5, or an equivalent processor.
      • A minimum of 8 GB RAM.
  • Backup Device:
    • Must meet or exceed the performance of an Intel Core i3 processor.
    • Must be functional during power interruptions.
  • A functioning webcam.
  • noise-canceling USB headset.
  • quiet, dedicated home office space.
  • Peripherals and Workspace: A smartphone for communication and verification purposes.
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
Original job Track and Trace Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Track and Trace Specialist Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Track and Trace Specialist Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.