Transformation Engagement Manager

Transformation Engagement Manager

Remote Anywhere in the U.S. | ✈️ Travel Required

Are you passionate about driving business transformation and solving complex challenges? We're seeking a Transformation Engagement Manager to lead strategic, cross-functional initiatives that improve business performance, operational effectiveness, and client and employee experiences.

What You'll Do

✅Lead enterprise transformation and process improvement initiatives.
✅Partner with executives and business leaders to identify opportunities and deliver sustainable solutions.
✅Analyze business performance, define future-state processes, and drive measurable results.
✅Lead cross-functional teams through change, innovation, and continuous improvement.
✅Develop and mentor a team of transformation professionals.
✅Utilize data, financial insights, and business metrics to support decision-making and value creation.
 

✅ What We're Looking For

✨Bachelor's degree or equivalent experience.
✨7+ years of experience in business transformation, consulting, operational excellence, or related fields.
✨Strong leadership, executive communication, and stakeholder management skills.
✨Experience leading complex, cross-functional projects and teams.
✨Strong analytical, financial, and problem-solving capabilities.
 

Location & Travel

Remote Anywhere in the United States
✈️ Travel: Travel required based on business needs and project engagements.

Why Join Us?

✨ Fully remote anywhere in the U.S.
✨ High visibility with executive leadership
✨ Opportunity to shape business strategy and drive meaningful impact
✨ Collaborative, innovative, and growth-focused environment

Ready to lead transformation and make a lasting impact? Apply today!

•  Conduct thorough analyses of current state processes. Optimize processes by balancing risk management, operational efficiency, and applicability across diverse stakeholder groups.


• Develop and manage integrated project plans, dependencies, risks, issues, decisions, and stakeholder commitments. 


• Define engagement objectives, scope, deliverables, governance, milestones, resource requirements, and measures of success.


• Coordinate multiple workstreams and ensure alignment across business operations, technology, finance, risk, compliance, and other enabling functions. 


• Anticipate delivery challenges, resolve barriers, and escalate issues with clear recommendations and decision requirements. 


• Synthesize complex information across functions, processes, data, and stakeholder perspectives into compelling recommendations, business cases, and executive communications, serving as a trusted advisor throughout the engagement lifecycle


• Lead, coach, and develop direct reports through clear performance expectations, regular feedback, development planning, stretch assignments, and ongoing capability building. 


• Allocate team resources across engagements based on business priorities, capacity, and development needs.


• Plan and facilitate stakeholder and executive engagements, including interviews, workshops, design sessions, and decision forums, to build alignment, resolve conflict, and drive clear decisions, commitments, and actions.


• Convert approved recommendations into executable implementation plans with clear ownership, sequencing, and outcome measures


• Continuously evaluate industry’s best practices and emerging technologies to inform process and operating model improvement strategies.


• Analyze operational, financial, workforce, quality and customer data to identify performance gaps, uncover improvement opportunities, and develop insight-driven recommendations.


• Coach initiative owners to define the expected value, business outcomes, performance measures, and benefit-tracking approach for proposed improvements, and support the validation of value realization following implementation.


• Facilitate the design of efficient processes, organizational structures, shared services, roles, and ways of working by asking probing questions, challenging assumptions, and guiding subject-matter experts to develop practical and compelling solutions.


• Utilize financial models that incorporate all relevant metrics and business drivers to assist in developing priorities across the company. Develop return on investment analysis as required.


• Establish knowledge-transfer, documentation, training, and sustainment practices that enable business ownership and long-term adoption of implemented solutions


• Foster a culture of continuous improvement within the organization, encouraging innovation and efficiency.


• Perform other related duties as required or requested.
  
   

• Bachelor's degree in Business Administration, Operations Management, Finance, Engineering, or a related field. 
• Equivalent work experience will be considered.
• 8 or more years of progressive experience in Business Transformation, Operational Excellence, Management Consulting, Program Delivery experience, or a related discipline
• 4 or more years leading complex, cross-function initiatives
• Personal responsibility for leading the implementation and governance of two or more complex, cross-functional initiatives from planning through stabilization and transition to business ownership
• Experience using data-driven strategies, performance measures, and business insights to improve operational performance and confirm results.
• Demonstrated ability to lead multidisciplinary teams and influence executives and stakeholders in a complex, matrixed organization.
• Strong project management skills developed through managing cross-functional engagements or projects, including scope, resources, timelines, dependencies, risks/controls, and outcomes. 
• Demonstrated experience directly managing and developing employees, including performance management, coaching, capability building, and assignment of resources across complex initiatives.
• Ability to assess and redesign processes, delivery models, procedures, and workflows to improve business performance. 
• Strong analytical and financial acumen, including data analysis, KPI design, business case development, benefits measurement and value realization identification.
• Skilled in stakeholder and executive facilitation, interviewing, negotiation, and conflict resolution. 
• Excellent written, verbal, and executive communication skills, including procedure writing, storytelling, and presentation development. 
• Proficient in Business Process Model and Notation (BPMN) process documentation standards, with experience doing walk throughs of complex end-to-end processes. 
• Strong problem-solving and root cause analysis skills, with the ability to connect issues across processes, people, technology, data, risk, and controls. 
• Experience leading issue remediation and aligning policies, procedures, processes, and operational requirements. 
• Ability to support workflow automation, tool adoption, knowledge management, and sustainable implementation. 
• Ability to develop solutions to complicated issues using abstract thinking in new or complex situations.
• Build trust, anticipates the impact of change on stakeholders, and provides the guidance and support needed to promote readiness, engagement, and sustained adoption.
• One or more relevant certifications, such as PMP, Lean Six Sigma, or a comparable certification in project management, process improvement, transformation, or change management is preferred. 

• Occasional travel and participation in meetings or implementation activities outside standard business hours may be required based on engagement needs.

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