Translation / Localization Project Manager

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes.

Position type: Full-time
Location: Remote job (worldwide)
Reports to: Shift supervisor

Schedule: To be determined.

We are seeking Project Managers for the Translation and Localization Department. We are looking for someone passionate about languages, cultures, and who is interested in a long-term career with us. As a Project Manager, you will work in a fast-paced environment, and act as the bridge between our clients and our freelance translators or interpreters. The ideal candidate has experience in translation, localization, project management and customer service.

Job duties and responsibilities:

• Perform evaluation of costs and prepare project budgets and quotes for clients


• Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project, through accomplishable deadlines


• Adhere to applicable policies and procedures


• Answer client queries thoroughly via chats, phone calls and emails in a timely manner


• Reports activity in group chats and actively communicates with peers on tasks being worked on


• Negotiate deadlines and rates with freelancers based on HR freelancer databases


• Establish and maintain excellent relationships with freelancers globally


• Monitor and control projects status


• Manage project finances, including budgeting


• Perform quality checks at various stages of the process to ensure quality and accuracy (proofreading, final eye)


• Handle freelancer queries

Requirements:

• Experience in project management, business administration, and customer service


• Knowledge in Localization for the Localization Project Manager role


• Knowledge and experience using CAT tools like Smartcat and MemoQ


• Knowledge and experience using Translation Management systems like Trados


• University degree in Business Administration, Translations or any relevant field is preferred


• Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language


• Strong organizational skills, attention to detail including the ability to prioritize and multi-task


• Excellent cross-cultural and interpersonal communication skills


• Strong sense of professionalism and politeness

Additional details: 

• This is a full-time position (40 hours per week)


• Remote forever company


• Paid time off after 6-months of hire: 6 days of paid sick leave per year, 16 days of paid holidays per year (to be chosen by the team member) and 16 days of paid vacation per year, parent and bereavement leave.

The recruiting cycle for this position includes an initial HR interview and a technical interview. It is possible that we might need to schedule a short meet-and-greet at the very end of the recruiting cycle with the head of the department or a member of the executive team.

All the application questions are mandatory. If any of the questions not have a full answer, the application may be disqualified or the candidate might be contacted for the responses.